General Manager for New Custom Homebuilder - Richmond VA

Top Echelon Software, LLC; Petersburg (VA); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

401K

Health insurance

Vehicle allowance

Cell phone allowance

PTO/Vacation and holidays

Job summary

Top Echelon Software, LLC invites a General Operations Manager to lead branch operations for our Richmond area office. The role focuses on production management, sales process optimization, and team growth, with a strong servant-leader approach.

The candidate should bring deep knowledge of custom residential construction, vendor relations, and proven leadership to drive profitability and customer satisfaction in a high-volume environment.

Qualifications

• Strong knowledge of custom residential construction.
• Familiar with production building (multiple homes at once).
• Servant-leader management style.
• Local familiarity with South Richmond VA area and vendors/subs.

Responsibilities

• Review new leads with Sales Team.
• Review advertising and approve budget.
• Provide weekly updates with Division President.
• Review sales pipeline, contracts, starts, warranty, settlements.
• Review projections and challenges with managers and corporate leadership.
• Inspect jobs when necessary; conduct final review meetings.
• Plan reviews; recruit, hire, train, mentor and supervise staff, subs and vendors.
• Engage in networking; negotiate contracts and hire subs and suppliers.
• Review overhead costs and general P&L.
• Address customer concerns and communicate resolutions.

Skills

leadership

operations management

vendor management

budgeting

P&L management

recruitment

mentoring

negotiation

sales coordination

project planning

Job description

Job Description

A National leader in the custom home building industry, is looking for a General Operations Manager in Richmond, VA (Petersburg)

The ideal candidate must possess a strong knowledge of custom residential construction, familiar with production building (multiple homes at one time), hard work ethic, problem-solving skills, and a servant-leader management style.

The candidate will preferable be from/familiar with the South Richmond VA area & knows the local vendors/subs/etc to acclimate more quickly to the operations.

This company is looking for the right person with “positive energy” and strong leadership abilities that will constantly be driving the Production & Sales processes as well as growing the team.

Here is the basic breakdown of their approach to managing all aspects of the branch operations, sales & production for our office clientele & staff.

Overview of Priorities:

• Review new leads with Sales Team
• Review advertising and approve budget
• Updates with Division President weekly
• Review sales pipeline, contracts, Starts, Warranty, Settlements, etc
• Review projections and challenges with managers & Corporate leadership.

• Job inspection when necessary
• Final Review meetings
• Plan reviews
• Recruit/hire/train/mentor/supervise employees, subs and vendors
• Networking expertise
• Negotiate contracts & Hire subs and suppliers
• Review overhead costs and general P&L
• Address customer concerns & Communicate Resolutions

Personal/Family Compensation & Benefits:

• 401K
• Competitive salary (average ~$125-140k/year DOE) + Bonus'
• Bonus structure based on Branch profit/sales (3% of volume)
• Health insurance benefits
• Vehicle allowance @ $1100/month
• Cell phone allowance @ $75/month
• PTO/Vacation and holidays