General Manager, Fast-Casual Leader - Guest Experience

AJG Holdings and Wholesale; Show Low (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health plan

PTO 12 days

Cell phone stipend

Paid training

Quarterly bonus

Tips $3–$6 per hour

Greaseless kitchen

Career growth

Job summary

Firehouse Subs in Show Low, AZ is seeking an experienced General Manager to lead daily operations, develop a high-performing team, and drive profitability while delivering hearty food and heartfelt service.

You will own the guest experience, manage budgets and labor, recruit and train Assistant Managers, engage with the local community, and ensure compliance with safety standards. This independent franchise emphasizes safety, cleanliness, and a greaseless kitchen environment.

Qualifications

• 1+ years of restaurant management experience (QSR or fast casual preferred).
• Strong leadership, organizational, and communication skills.
• Proven ability to manage budgets, staffing, and inventory.

Responsibilities

• Operational excellence: ensure compliance with health, safety, labor, and employment regulations.
• Leadership & culture: build a positive, team-oriented environment.
• Guest experience: deliver exceptional service and high standards of food quality and cleanliness.
• Financial performance: manage food and labor costs, control expenses, and achieve sales growth.
• Team development: recruit, train, and develop Assistant Managers and Shift Leaders.
• Marketing & community engagement: drive local marketing efforts and represent the brand at community events.
• Foundation support: promote Firehouse Subs Public Safety Foundation initiatives.
• Facility management: maintain equipment and report issues promptly.
• Communication: keep open communication with District Manager and ownership.

Skills

Restaurant management

Leadership

Budgeting

Staffing

Customer service

Job description

Firehouse Subs in Show Low, AZ is seeking an experienced General Manager to lead daily operations, develop a high-performing team, and drive profitability while delivering hearty food and heartfelt service.

You will own the guest experience, manage budgets and labor, recruit and train Assistant Managers, engage with the local community, and ensure compliance with safety standards. This independent franchise emphasizes safety, cleanliness, and a greaseless kitchen environment.