General Manager — Fast-Casual Leader, Community Impact

AJG Holdings and Wholesale; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental plans

PTO (12 days per year)

Cell phone per diem

Paid training (3-6 months)

Quarterly bonus program

Tips averaging $3-$6 per hour

Greaseless kitchen environment

Career growth opportunities

Job summary

Firehouse Subs is seeking an experienced General Manager to lead a fast-casual restaurant in Phoenix, AZ. You will oversee operations, drive profitability, and foster a culture of hearty food and heartfelt service.

As GM, you’ll manage a high-performing team, ensure compliance, and engage with the community through local marketing and foundation initiatives. This role offers growth opportunities and a quarterly bonus program.

Qualifications

• 1+ years of restaurant management experience (QSR or fast casual preferred).
• Strong leadership, organizational, and communication skills.
• Proven ability to manage budgets, staffing, and inventory.
• Passion for guest service and team development.
• Ability to work on your feet for extended periods (up to 13 hours).
• Ability to lift up to 50 lbs.

Responsibilities

• Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
• Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs values.
• Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
• Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
• Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
• Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
• Foundation Support: Promote Firehouse Subs Public Safety Foundation initiatives.
• Facility Management: Maintain equipment and report issues promptly.
• Communication: Keep open communication with District Manager and ownership.

Skills

Restaurant management

Leadership

Communication

Budgeting

Staffing

Inventory control

Job description

Firehouse Subs is seeking an experienced General Manager to lead a fast-casual restaurant in Phoenix, AZ. You will oversee operations, drive profitability, and foster a culture of hearty food and heartfelt service.

As GM, you’ll manage a high-performing team, ensure compliance, and engage with the community through local marketing and foundation initiatives. This role offers growth opportunities and a quarterly bonus program.