Shift Lead — Fast-Paced Restaurant Leader (Flexible Hours)

AJG Holdings and Wholesale; Show Low (AZ); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Employee referral bonus

Flexible scheduling (full-time & part‑

Job summary

Firehouse Subs is seeking a Shift Lead in Show Low, AZ to support the General Manager in daily operations and guest experiences. The role requires guiding a team, maintaining quality and safety, and delivering exceptional customer service on a fast-paced dining floor.

Grow within a franchise-focused company that values leadership, reliability, and strong communication while working in a rewarding fast-casual environment with opportunities for advancement.

Qualifications

• Leadership and communication skills.
• Basic computer knowledge (Microsoft software & POS systems).
• Ability to stand, bend, and reach throughout shift.
• Comfortable working in walk-in coolers/freezers (40°F to -10°F).

Responsibilities

• Supervise and motivate team members during shifts.
• Maintain food quality, safety, and cleanliness standards.
• Provide outstanding customer service—greet every guest with a smile.
• Operate food prep equipment and POS systems.
• Handle cash transactions accurately and follow all cash-handling policies.

Skills

Leadership

Communication

Customer service

Tools

Microsoft Office

POS systems

Job description

Firehouse Subs is seeking a Shift Lead in Show Low, AZ to support the General Manager in daily operations and guest experiences. The role requires guiding a team, maintaining quality and safety, and delivering exceptional customer service on a fast-paced dining floor.

Grow within a franchise-focused company that values leadership, reliability, and strong communication while working in a rewarding fast-casual environment with opportunities for advancement.