General Manager - Drive-Thru & Guest Experience Lead

Sonic Drive-In; Texas; On-site; USD 55,000 - 75,000; Full time

Job summary

Sonic Drive-In in Texas is seeking a General Manager to lead Crew and Carhops, supervise shifts, ensure safe, fast service, and deliver an exceptional guest experience in a high-volume drive-in setting.

You will train staff, manage schedules, monitor inventory, handle payroll records, and develop marketing plans while upholding labor laws and company policy. A high school diploma and 2+ years of QSR management are preferred.

Qualifications

• Minimum of two (2) years of restaurant management experience (QSR preferred)
• Must work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills

Responsibilities

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees to meet operational standards
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and adjusts staffing levels
• Monitors and maintains restaurant inventory levels; places orders within cost control procedures
• Completes payroll records and related documents
• Interacts with guests to resolve complaints and ensure satisfaction
• Interview and hire restaurant crew and management team members
• Develop and implement a marketing plan

Skills

Staff management

Leadership

Training

Scheduling

Payroll

Recruiting

Communication

Problem solving

Conflict resolution

Basic accounting

Education

High school diploma

Job description

Sonic Drive-In in Texas is seeking a General Manager to lead Crew and Carhops, supervise shifts, ensure safe, fast service, and deliver an exceptional guest experience in a high-volume drive-in setting.

You will train staff, manage schedules, monitor inventory, handle payroll records, and develop marketing plans while upholding labor laws and company policy. A high school diploma and 2+ years of QSR management are preferred.