Drive-In General Manager: Lead Operations & Guest Service

Sonic Drive-In; Cleveland (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Sonic Drive-In in Texas seeks a General Manager to lead all drive-in operations, supervise staff, and ensure exceptional guest experiences. You will manage scheduling, training, and performance, while upholding company policies and safety standards.

Expect a demanding role with long hours, weekends, nights, and holidays; you'll drive local marketing, budget adherence, and operational excellence to deliver top service.

Qualifications

• High school diploma or equivalent required.
• Experience in restaurant management (QSR preferred) and staff supervision.
• Knowledge of labor laws, food safety, and health regulations.

Responsibilities

• Recruit, hire, onboard, train, and lead assistants and staff.
• Oversee drive-in operations to ensure guest satisfaction and efficiency.
• Manage labor, food, and inventory to optimize costs and service quality.
• Maintain records, prepare reports, and monitor vendor performance.

Skills

Team leadership

Staff supervision

Recruiting

Training

Communication

Operations management

Food safety

Time management

Leadership

Problem solving

Education

High school diploma

Restaurant management training

Tools

POS systems

MS Excel

Job description

Sonic Drive-In in Texas seeks a General Manager to lead all drive-in operations, supervise staff, and ensure exceptional guest experiences. You will manage scheduling, training, and performance, while upholding company policies and safety standards.

Expect a demanding role with long hours, weekends, nights, and holidays; you'll drive local marketing, budget adherence, and operational excellence to deliver top service.