General Manager, Drive-In Restaurant Leader

Sonic-Drive--in; Mesa (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

SONIC Drive-In in the United States is seeking an experienced General Manager to lead a crew, manage daily operations, and ensure exceptional guest experiences. You will train and support restaurant staff, oversee scheduling, inventory, and payroll, and implement strategies to improve service and performance.

The role requires strong leadership, communication, and problem-solving abilities, with a focus on compliance with labor laws, safety standards, and cost controls.

Qualifications

• Minimum of two years of restaurant management experience (QSR preferred).
• Knowledge of federal and state labor laws and local health and sanitation regulations.
• Ability to lead, train and supervise crews, schedule staff and manage inventory.
• Willingness to work 5 days with irregular hours, nights, weekends and holidays.
• Strong communication and problem-solving skills.
• Basic accounting and computer skills.

Responsibilities

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to meet operational standards.
• Adheres to employee handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Prepares employee work schedules and adjusts staffing levels.
• Monitors inventory and places orders within cost control procedures.
• Maintains payroll records and employment documents.
• Fosters a customer-service focus and resolves guest requests promptly.
• Interviews and hires restaurant staff to achieve proper staffing levels.
• Prepares operational reports and develops action plans to address sales trends.
• Develops and implements a marketing plan.

Skills

Leadership

Staff management

Customer service

Communication

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Experience in restaurant management

Tools

POS systems

Microsoft Excel

Payroll systems

Job description

SONIC Drive-In in the United States is seeking an experienced General Manager to lead a crew, manage daily operations, and ensure exceptional guest experiences. You will train and support restaurant staff, oversee scheduling, inventory, and payroll, and implement strategies to improve service and performance.

The role requires strong leadership, communication, and problem-solving abilities, with a focus on compliance with labor laws, safety standards, and cost controls.