General Manager Boston

Blue Shock Recruitment Solutions; Boston (MA); Presencial; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Dental

Vision

401k

Bonus program

Resumo da oferta

Blue Shock is seeking a General Manager in Boston to lead operations across restaurant, bar, and kitchen, delivering outstanding guest experiences and financial results. You will drive a high-performance culture, oversee budgets, and mentor leaders to ensure consistent service and quality across all shifts.

The role requires hands-on leadership with strong communication, multi-tasking, and a passion for community relations. Competitive compensation and bonus opportunities are provided.

Qualificações

• Minimum of 2 years of operational success in a senior restaurant role.
• Strong hospitality and guest service focus with proven leadership.
• Experience managing teams and budgets in a fast-paced setting.

Responsabilidades

• Create a passionate restaurant culture and drive excellence in service.
• Set performance standards for front-of-house and kitchen teams.
• Oversee operations, costs, and profit targets within budget.
• Recruit, train, and mentor restaurant leaders and staff.
• Handle guest feedback and ensure consistent guest experiences.
• Lead weekly financial and operational reporting and action plans.
• Champion recognition and staff development across the market.
• Collaborate with leadership to grow the business and community ties.

Conhecimentos

Operational leadership

POS systems proficiency

Microsoft Office

Hospitality knowledge

Formação académica

Business degree in hospitality or related

Ferramentas

Windows

Outlook

Excel

Word

POS systems

Descrição da oferta de emprego

We want to talk to strong restaurant General Managers in Boston!

Founded in 1982, our client has been built the restaurant company on the foundation of family since day one. While we've now grown to 90 locations across North America, that close-knit feeling is still rooted in our company today. And so, the first restaurant opened in 1982 on in Edmonton. From their new home base in BC, they opened their second location in Vancouver two years later in June of 1984. They never lost sight of where our business came from and what makes it special. We see ourselves as neighbours — we're not just part of a community that needs a place to eat and drink, but sometimes a place to connect, a helping hand, a space to make memories, build relationships, and come back time and time again. It's about being part of something bigger than ourselves. Our restaurant started with family and that still holds true today. While it has grown to over 90 locations and over 7,000 employees, they built the legacy that they created through the generations still lives on in their restaurants today. This speaks to the passion for community they have — the close-knit relationships we build with each other over the years (whether it's because you work with us, or grew up dining with us) can last a lifetime. The friendships and partnerships forged here continuously push us forward and help us strive to be better, every day. We grow because we ensure that first and foremost, our people can grow. When you're with us, you're family.

General Manager Boston

The Fast Track Training General Manager (GM) will create passion and enthusiasm for the company vision "To be the most loved and best run restaurant in North America". They will ensure that the standards are executed flawlessly throughout the restaurant operations every day and carry enough wisdom and experience that other GM's will gravitate towards and want to work for you. This GM is responsible for the overall smooth operation of the restaurant, bar and kitchen and the delivery of outstanding food quality and service model excellence through teamwork, motivation and strong leadership.

Key Activities:

• Responsible for creating and enhancing a restaurant culture as a leader in command in the restaurant that drives excellence in every aspect of hospitality success including top line revenues, excellent service standards, high quality product from the culinary and bar teams, dynamic culture, strong morale, and superior profit management to achieve financial goals.
• Establish, direct and review performance standards with your front of house team to ensure effective, controlled and coordinated results are achieved so that every guest has the same wow experience.
• Monitors, directs and coordinates the standards within the building as well as a 'timeless environment' effort throughout the operation.
• Works with approved budgets, and operates within established guidelines regarding costs, expenses, sales and profits.
• GM's are directly overseeing the recruitment, training, development and mentoring of your current leaders.
• Direct involvement in and follow up with all disciplinary action and performance management of all management team members with regards to the HR components.
• Conducts frequent audits of your restaurant to ensure excellence in all areas.
• Handles or assists with any guest-related complaints and/or comments as well as coordinates the proper follow up.
• Works thier restaurant daily during peak periods to build the business.
• Part the weekly financial and operational reporting required for delivering and analyzing the financial results of the restaurant on a regular basis. Reviews any significant variances from the budgeted figures. Ensures practices meet or exceed yearly financial targets.
• Evaluates training procedures to ensure that all employees are contributing to a high level of the guest experience.
• Champion's recognition and motivation efforts throughout the market to meet our goal of being the employer of choice in the restaurant industry in North America.
• Project management of multiple programs and priorities in your business with the leadership team.
• Coaching your team on restaurant execution as a way of life.
• Develop and maintain positive relationships with your team and the community.

Qualifications:

• Minimum of 2 years of operational success, proven multiple year success as a senior restaurant manager/GM today.
• Excellent knowledge and high-level skills with all computer desktop systems, including but not limited to Microsoft Windows, Outlook, Excel, Word, as well as our POS systems.
• Knowledge of the casual dining market in your community.
• Exceptional work ethic, combined with highly detailed communication skills; both written and verbal.
• Uses time productively, maximizes efficiency, and meets challenging work goals.
• Takes initiative and pursues opportunities aligned with a strong ability to multi-task.
• Strong rapport and presentation skills.
• A college or university business degree in hospitality, restaurants and culinary arts, or equivalent, business education background is an asset.

Financial Compansation Looks like This:

• $90 - $120,000 compensation package
• Strong bonus program - up to $20,000/year included when you take over your own restaurant
• An excellent benefits package - health/wellness, dental, vision
• 401k plan