General Manager Denver

Blue Shock; Denver (CO); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Health/wellness

Dental

Vision

401k plan

Relocation assistance

Job summary

Blue Shock is seeking an experienced General Manager for a full-service upscale casual to fine dining concept in Denver. The GM will lead restaurant, bar and kitchen operations, train staff, and model exceptional guest service while driving financial results.

You will start with a 6-month GM training period and relocation is fully paid if you live outside Denver; the compensation package includes $130k–$140k base plus a strong bonus program up to $50k, plus benefits.

Qualifications

• Minimum 2 years of GM-level operations experience.
• Strong knowledge of Windows, Outlook, Excel, Word, and POS systems.
• Knowledge of casual dining market in the community.
• Excellent written and verbal communication.
• Ability to multi-task and drive results.
• Bachelor's degree in hospitality or related field is a plus.

Responsibilities

• Create restaurant culture and drive hospitality excellence.
• Direct front-of-house performance standards.
• Oversee budgets, costs, and profit targets.
• Recruit, train, and mentor management teams.
• Oversee HR actions and disciplinary processes.
• Lead weekly financial and operational reporting.

Skills

Operational leadership

Communication skills

Multi-tasking

Customer service

Education

College/university degree in hospitality or related field

Tools

POS systems

MS Office

Job description

We are in search of an existing General Manager in full service upscale casual to fine dining with at least 2 years experience.

Our Client:

Founded in 1982, our client has been built the restaurant company on the foundation of family since day one. While we've now grown to 90 locations across North America, that close-knit feeling is still rooted in our company today.

And so, the first restaurant opened in 1982 on in Edmonton. From their new home base in BC, they opened their second location in Vancouver two years later in June of 1984.

They never lost sight of where our business came from and what makes it special. We see ourselves as neighbours — we're not just part of a community that needs a place to eat and drink, but sometimes a place to connect, a helping hand, a space to make memories, build relationships, and come back time and time again. It's about being part of something bigger than ourselves. Our restaurant started with family and that still holds true today.

While it has grown to over 90 locations and over 7,000 employees, they built the legacy that they created through the generations still lives on in their restaurants today.

This speaks to the passion for community they have — the close-knit relationships we build with each other over the years (whether it's because you work with us, or grew up dining with us) can last a lifetime. The friendships and partnerships forged here continuously push us forward and help us strive to be better, every day. We grow because we ensure that first and foremost, our people can grow. When you're with us, you're family.

The Role:

General Manager Denver

IF YOU LIVE IN TEXAS OR COLORADO OR ARIZONA WE WANT TO TALK TO YOU! RELOCATION TO DENVER WILL BE FULLY PAID.

The General Manager (GM) will create passion and enthusiasm for the company vision \"To be the most loved and best run restaurant in North America\". They will ensure that the standards are executed flawlessly throughout the restaurant operations every day and carry enough wisdom and experience that other GM's will gravitate towards and want to work for you. This GM is responsible for the overall smooth operation of the restaurant, bar and kitchen and the delivery of outstanding food quality and service model excellence through teamwork, motivation and strong leadership. The GM also overlaps into the kitchen as a partner and mentor to the teams overseeing the entirety of the operations at a high level as a mentor to staff and the leadership teams alike with regards to food standards, guest service models with bill times and food quality. You will train as a General Manager for 6 months and get approved to take over your own restaurant. We will pay for relocation if you live in another city in the U.S.A.

Key Activities:

• Responsible for creating and enhancing a restaurant culture as a leader in command in the restaurant that drives excellence in every aspect of hospitality success including top line revenues, excellent service standards, high quality product from the culinary and bar teams, dynamic culture, strong morale, and superior profit management to achieve financial goals.
• Establish, direct and review performance standards with your front of house team to ensure effective, controlled and coordinated results are achieved so that every guest has the same wow experience.
• Monitors, directs and coordinates the standards within the building as well as a 'timeless environment' effort throughout the operation.
• Works with approved budgets, and operates within established guidelines regarding costs, expenses, sales and profits.
• GM's are directly overseeing the recruitment, training, development and mentoring of your current leaders.
• Direct involvement in and follow up with all disciplinary action and performance management of all management team members with regards to the HR components.
• Conducts frequent audits of your restaurant to ensure excellence in all areas.
• Handles or assists with any guest-related complaints and/or comments as well as coordinates the proper follow up.
• Works thier restaurant daily during peak periods to build the business.
• Part the weekly financial and operational reporting required for delivering and analyzing the financial results of the restaurant on a regular basis. Reviews any significant variances from the budgeted figures. Ensures practices meet or exceed yearly financial targets.
• Evaluates training procedures to ensure that all employees are contributing to a high level of the guest experience.
• Champion's recognition and motivation efforts throughout the market to meet our goal of being the employer of choice in the restaurant industry in North America.
• Project management of multiple programs and priorities in your business with the leadership team.
• Coaching your team on restaurant execution as a way of life.
• Develop and maintain positive relationships with your team and the community.

Qualifications:

• Minimum of 2 years plus of operational success, proven multiple year success as a General Manager today.
• Excellent knowledge and high-level skills with all computer desktop systems, including but not limited to Microsoft Windows, Outlook, Excel, Word, as well as our POS systems.
• Knowledge of the casual dining market in your community.
• Exceptional work ethic, combined with highly detailed communication skills; both written and verbal.
• Uses time productively, maximizes efficiency, and meets challenging work goals.
• Takes initiative and pursues opportunities aligned with a strong ability to multi-task.
• Strong rapport and presentation skills.
• A college or university business degree in hospitality, restaurants and culinary arts, or equivalent, business education background is an asset.

Financial Compansation Looks like This:

• $130,000 - $140,000 compensation package
• Strong bonus program included in the compensation - up to $50,000/year included!
• An excellent benefits package - health/wellness, dental, vision
• 401k plan
• Will relocate from anywhere in the U.S.