General Manager Tyson's Corner D.C.

Blue Shock Recruitment Solutions; Washington (District of Columbia); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health/wellness

Dental

Vision

401k

Relocation

Job summary

Blue Shock in the Washington, DC area seeks a General Manager or Assistant General Manager to lead a restaurant, driving guest experience and operational excellence.

The role requires proven leadership, budgeting, and hospitality standards expertise; relocation assistance is available for suitable candidates across the United States. You will oversee restaurant, bar and kitchen operations with a focus on financial performance.

Qualifications

• Minimum of 2+ years as GM or 3+ years as AGM in command.
• Strong leadership and communication skills, both written and verbal.
• Experience with hospitality operations and cost management.

Responsibilities

• Create restaurant culture and drive excellence in hospitality and profits.
• Set front of house performance standards for consistent guest experiences.
• Monitor standards and ensure a timeless, high-quality environment.
• Operate within budgets and manage costs, expenses, and revenue targets.
• Recruit, train, develop and mentor the leadership team; handle disciplinary actions.
• Conduct regular audits to ensure excellence across operations.
• Address guest feedback and follow up on issues promptly.
• Work daily during peak periods to grow the business and service level.
• Review financial reporting and address variances to meet yearly targets.
• Ensure training procedures keep staff delivering top guest experiences.

Skills

Operations management

Leadership

Guest service

Budgeting

HR/discipline

POS systems

Multitasking

Communication

Education

Hospitality degree (asset)

Tools

Windows

Outlook

Excel

POS systems

Job description

We are looking for a General Manager or an Assistant General Manager #2 who is ready to run a restaurant.

Our Client:

Founded in 1982, our client has been built the restaurant company on the foundation of family since day one. While we've now grown to 90 locations across North America, that close-knit feeling is still rooted in our company today.

And so, the first restaurant opened in 1982 on in Edmonton. From their new home base in BC, they opened their second location in Vancouver two years later in June of 1984.

They never lost sight of where our business came from and what makes it special. We see ourselves as neighbours — we're not just part of a community that needs a place to eat and drink, but sometimes a place to connect, a helping hand, a space to make memories, build relationships, and come back time and time again. It's about being part of something bigger than ourselves. Our restaurant started with family and that still holds true today.

While it has grown to over 90 locations and over 7,000 employees, they built the legacy that they created through the generations still lives on in their restaurants today.

This speaks to the passion for community they have — the close-knit relationships we build with each other over the years (whether it's because you work with us, or grew up dining with us) can last a lifetime. The friendships and partnerships forged here continuously push us forward and help us strive to be better, every day. We grow because we ensure that first and foremost, our people can grow. When you're with us, you're family.

The Role:

General Manager Tyson's Corner, Washington, D.C.

The Training General Manager (GM) will create passion and enthusiasm for the company vision "To be the most loved and best run restaurant in North America". They will ensure that the standards are executed flawlessly throughout the restaurant operations every day and carry enough wisdom and experience that other GM's will gravitate towards and want to work for you. This GM is responsible for the overall smooth operation of the restaurant, bar and kitchen and the delivery of outstanding food quality and service model excellence through teamwork, motivation and strong leadership.

Key Activities:

• Responsible for creating and enhancing a restaurant culture as a leader in command in the restaurant that drives excellence in every aspect of hospitality success including top line revenues, excellent service standards, high quality product from the culinary and bar teams, dynamic culture, strong morale, and superior profit management to achieve financial goals.
• Establish, direct and review performance standards with your front of house team to ensure effective, controlled and coordinated results are achieved so that every guest has the same wow experience.
• Monitors, directs and coordinates the standards within the building as well as a 'timeless environment' effort throughout the operation.
• Works with approved budgets, and operates within established guidelines regarding costs, expenses, sales and profits.
• GM's are directly overseeing the recruitment, training, development and mentoring of your current leaders.
• Direct involvement in and follow up with all disciplinary action and performance management of all management team members with regards to the HR components.
• Conducts frequent audits of your restaurant to ensure excellence in all areas.
• Handles or assists with any guest-related complaints and/or comments as well as coordinates the proper follow up.
• Works thier restaurant daily during peak periods to build the business.
• Part the weekly financial and operational reporting required for delivering and analyzing the financial results of the restaurant on a regular basis. Reviews any significant variances from the budgeted figures. Ensures practices meet or exceed yearly financial targets.
• Evaluates training procedures to ensure that all employees are contributing to a high level of the guest experience.

Qualifications:

• Minimum of 2 years plus of operational success, proven multiple year success as a General Manager today or 3 years as an AGM #2 in command.
• Excellent knowledge and high-level skills with all computer desktop systems, including but not limited to Microsoft Windows, Outlook, Excel, Word, as well as our POS systems.
• Knowledge of the casual dining market in your community.
• Exceptional work ethic, combined with highly detailed communication skills; both written and verbal.
• Uses time productively, maximizes efficiency, and meets challenging work goals.
• Takes initiative and pursues opportunities aligned with a strong ability to multi-task.
• Strong rapport and presentation skills.
• A college or university business degree in hospitality, restaurants and culinary arts, or equivalent, business education background is an asset.

Financial Compensation Looks like This:

• $100,000 - $120,000 compensation package
• Strong bonus program included in the compensation - up to $50,000/year included when you take over your own restaurant
• An excellent benefits package - health/wellness, dental, vision
• 401k plan
• Will relocate from anywhere in the U.S.