General Manager

Sabrina's Cafe; Philadelphia (Philadelphia County); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Sabrina's Cafe in Philadelphia is seeking a General Manager to develop restaurant management and hourly staff, driving sales and profitability while maintaining guest satisfaction and brand integrity. This hands-on role requires leading teams, coaching staff, and sustaining a positive work environment.

The GM will oversee operations, train dining room staff, manage costs, and implement systems that improve service and performance. Daytime hours and attractive benefits are offered.

Qualifications

• Four years of full-service restaurant management experience plus two years of GM experience.
• Proven ability to control costs while maintaining high cleanliness, sanitation, food and beverage quality, and guest satisfaction.
• Demonstrated leadership, coaching and motivation of teams.

Responsibilities

• Partner with Kitchen Manager to ensure exceptional culinary execution and adherence to specifications.
• Lead and train dining room staff; coach host, busser and service functions.
• Attract and foster a quality staff and inspire greatness.
• Establish and build community relations.
• Create and implement management systems and routines to enhance operations.

Skills

Leadership

P&L knowledge

Guest satisfaction

Staff training

Communication

Time management

Job description

Integrity * Accountability * Passionately Committed *

Family Driven * Enlightened Hospitality

This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest’s experience the moment they walk through our doors! We offer opportunities for growth and career advancement and consider our employees to be our greatest asset.

The General Manager’s primary purpose is to develop restaurant management and hourly staff to build and increase sales over the previous year and improve profitability, while ensuring associate and guest satisfaction, without compromising the integrity or culture of the brand.

• Achieve company objectives in sales, service, quality, appearance, sanitation & cleanliness of the facility, through team member training & SOP accountability and creating a positive, productive working environment.
• This is a very hands‑on role where you’ll be required to be in a standing position for long periods of time.

A successful manager will demonstrate the following competencies required to achieve the desired “outcomes” from their alignment with our core values:

• Cultivate a warm and inviting ambiance that uplifts guests and motivates the team
• Honesty and integrity in all things
• The ability to attract and develop a quality staff of “A” players
• Strong work ethic
• Willingness to listen
• Professional presentation and verbal skill set
• Ability to organize and inspire a team towards a common goal
• Aptitude for food and restaurant execution
• Positive impact on restaurant finances

Responsibilities

• Partners with the Kitchen Manager to ensure delivery of exceptional culinary execution. Assists in training, validating and coaching of culinary behaviors, ordering, scheduling and specifications adherence
• Regularly works in the dining room leading, training and coaching host, busser and service functions
• Ability to attract and foster a quality staff and inspire them to greatness
• Establish and builds community relations
• Creates & implements management systems & routines which enhance the operation

Qualifications

• Effective oral and written communication skills
• Four years full service restaurant management experience + two years prior GM experience
• Proven record of effectively controlling costs and maintaining high standards in restaurant cleanliness, sanitation, food and beverage quality, and guest satisfaction
• P&L knowledge required; sales building highly desirable
• Must have the stamina to work 10-to-12-hour shifts when necessary and a minimum of 50 per week on a 5 day work week.
• Demonstrated leadership skills, including coaching, directing, and motivating team members

We Offer:

• A daytime schedule with no night shifts ever
• Competitive pay and benefits including health & PTO