General Manager Auto Repair Shop

Automotive World; Berkeley (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation package

Growth opportunities

Collaborative work environment

Job summary

Automotive World in East Bay, CA is seeking a highly skilled General Manager to oversee daily operations at our auto repair shop. You will lead staff, ensure top-tier customer care, and maintain high service quality, driving efficiency and profitability.

The role requires proven leadership in medium to large auto repair environments, exceptional communication, and a customer-focused mindset. This is a full-time, on-site opportunity offering a collaborative work culture and growth potential.

Qualifications

• Extensive experience as a General Manager in auto repair shops.
• Proven leadership and team management skills.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with commitment to service.

Responsibilities

• Lead and manage daily shop operations, ensuring efficiency and productivity.
• Oversee and support staff, fostering a professional and customer-oriented environment.
• Maintain high standards for service quality, customer care, and operational excellence.
• Build and maintain strong relationships with customers, ensuring satisfaction and repeat business.
• Develop and implement operational procedures to streamline workflow and improve efficiency.
• Handle customer inquiries and concerns with professionalism and tact.
• Collaborate with team members to achieve business goals and targets.

Job description

Position: General Manager

Location: East Bay, CA

Type: Full-Time

Overview

We are an independently owned and operated auto repair shop in California, seeking a highly skilled and experienced General Manager to join our team. This is a confidential opportunity for a dynamic professional who takes pride in overseeing operations, ensuring top-tier customer satisfaction, and maintaining high standards of service quality.

Key Responsibilities

• Lead and manage daily shop operations, ensuring efficiency and productivity.
• Oversee and support staff, fostering a professional and customer-oriented environment.
• Maintain high standards for service quality, customer care, and operational excellence.
• Build and maintain strong relationships with customers, ensuring satisfaction and repeat business.
• Develop and implement operational procedures to streamline workflow and improve efficiency.
• Handle customer inquiries and concerns with professionalism and tact.
• Collaborate with team members to achieve business goals and targets.

Requirements

• Extensive experience as a General Manager in medium to large-sized auto repair shops.
• Proven leadership and team management skills.
• Strong work ethic, reliability, and a sense of responsibility.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Customer-focused mindset with a commitment to delivering exceptional service.

Benefits

• Competitive compensation package (commensurate with experience).
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.

Confidentiality Note

All inquiries and applications will be handled with the utmost confidentiality to protect the privacy of both applicants and our organization.

We look forward to hearing from talented professionals eager to take on this rewarding leadership role.