Auto Shop General Manager: Growth & Customer Excellence

Automotive World; Berkeley (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation package

Growth opportunities

Collaborative work environment

Job summary

Automotive World in East Bay, CA is seeking a highly skilled General Manager to oversee daily operations at our auto repair shop. You will lead staff, ensure top-tier customer care, and maintain high service quality, driving efficiency and profitability.

The role requires proven leadership in medium to large auto repair environments, exceptional communication, and a customer-focused mindset. This is a full-time, on-site opportunity offering a collaborative work culture and growth potential.

Qualifications

• Extensive experience as a General Manager in auto repair shops.
• Proven leadership and team management skills.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with commitment to service.

Responsibilities

• Lead and manage daily shop operations, ensuring efficiency and productivity.
• Oversee and support staff, fostering a professional and customer-oriented environment.
• Maintain high standards for service quality, customer care, and operational excellence.
• Build and maintain strong relationships with customers, ensuring satisfaction and repeat business.
• Develop and implement operational procedures to streamline workflow and improve efficiency.
• Handle customer inquiries and concerns with professionalism and tact.
• Collaborate with team members to achieve business goals and targets.

Job description

Automotive World in East Bay, CA is seeking a highly skilled General Manager to oversee daily operations at our auto repair shop. You will lead staff, ensure top-tier customer care, and maintain high service quality, driving efficiency and profitability.

The role requires proven leadership in medium to large auto repair environments, exceptional communication, and a customer-focused mindset. This is a full-time, on-site opportunity offering a collaborative work culture and growth potential.