General Manager 5

Gondola; Birmingham, Northern (AL, KY); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health Savings and Flexible Spending

Life and Disability Insurance

Accident, Critical Illness, Hospital</

Identity Theft Protection

Adoption Assistance

Job summary

Sodexo Live! is seeking a General Manager 5 to lead the food and beverage operations at the Birmingham Jefferson Convention Complex (BJCC) in Birmingham, AL. You will drive profitability, oversee multi-unit operations, and partner with senior stakeholders to execute strategic initiatives.

You will manage budgeting, forecasting, staff leadership, and compliance in a high-volume, events-driven environment, delivering exceptional guest experiences while aligning with Sodexo Live!'s standards.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5 years of management experience.
• 4-5 years of related experience in food service or hospitality.

Responsibilities

• Oversee food and beverage operations for BJCC campus.
• Lead messaging, implementation and compliance of programs, standards, and policies.
• Provide guidance in fiscal responsibility, budgeting, forecasting, and cost management.
• Develop and coach a high-performing team and strengthen staff leadership.
• Collaborate with senior stakeholders to drive enterprise-level initiatives.

Skills

Leadership

Financial acumen

Client relationship management

Education

Bachelor’s degree or equivalent experience

Job description

# General Manager 5## Sodexo Live!•### @sodexolivePosted on 9/23/2026•Full-time## Job DescriptionAt Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.**Unit Description**The General Manager 5 will oversee food and beverage operations for the Birmingham Jefferson Convention Complex (BJCC), a world-class urban events campus, located in Birmingham, Alabama. The BJCC is a premier convention, sports, and entertainment complex located in the heart of the Uptown Entertainment District. The BJCC is spread over a couple city blocks that includes the following:* BJCC Convention Center, Expo Halls, Meeting rooms and Ballrooms (300k+ sq ft):* Hosting tradeshows, consumer events, galas, meetings, and more.* Legacy Arena (18,000 capacity arena):* Hosting national & international touring concerts, productions, and various sporting events.* BJCC Concert Hall and Theatre (2,835 capacity Concert Hall and 1,000 capacity theatre):* Hosting national touring concerts, family entertainment, and comedy events.* Protective Stadium (42,000 capacity sporting and entertainment stadium):* Home to the UAB Blazers Football, Birmingham Legion FC, Birmingham Stallions, and the Birmingham Bowl.**Job Overview**The General Manager 5 performs executive-level functions to ensure the profitability of the BJCC. They will assist Field Leadership in achieving annual business plan targets and are instrumental in ensuring consistent and effective internal processes and communications in order to strengthen Sodexo Live!'s operations infrastructure and to position each business unit for continued success.Reporting to the Regional Vice President, the General Manager will serve as a key liaison and strategic business partner to Sodexo Live!'s contracted clients. They will work closely with assigned Director of Operations to establish operational objectives and priorities and will lead the messaging, implementation and compliance of company programs, standards and policies. They will provide on-going guidance and counsel in the areas of fiscal responsibility, market insight, strategic orientation, operational efficiency, staff leadership development and customer impact.**What’s in it for you*** Lead large, complex operations where your strategic thinking and leadership truly make a difference.* Shape a high-performing team culture focused on accountability, innovation, and service excellence.* Collaborate closely with senior stakeholders to influence long-term operational success.* Own and impact financial performance through effective budgeting, forecasting, and cost management.* Be part of a purpose-driven organization where your leadership supports health, wellbeing, and satisfaction.* Gain exposure to enterprise-level initiatives and cross-functional collaboration opportunities.* Make a lasting mark by helping to define and deliver best-in-class food service experiences.**What you’ll bring*** Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance.* Exceptional leadership skills with a track record of developing strong teams and fostering a culture of engagement and performance.* Advanced financial acumen, including expertise in budgeting, forecasting, and managing performance targets.* Client relationship management skills and the skillset to influence key stakeholders at all levels.* A strategic mindset paired with hands-on operational agility to drive results in dynamic, high-volume environments.**Requirements*** Education Requirement: Bachelor’s degree or equivalent experience* Management Experience: 5 years* Related Experience: 4-5 years**Why Join Sodexo Live!?**At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:* Health Savings and Flexible Spending Accounts* Life and Disability Insurance* Accident, Critical Illness, and Hospital Indemnity Coverage* Identity Theft Protection* Adoption AssistanceThank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.*Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.*