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The General Manager is responsible for running a profitable restaurant and for ensuring the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! He or she works with his/her leaders to set the restaurant’s goals and creates a plan to achieve them.
To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that have specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their departments. By improving the departments, the restaurant improves.
The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.
The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
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