General Manager

Crumbl Cookies; Salem (AL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

80 hours PTO

Sundays off

Job summary

Crumbl Cookies in Salem, NH is hiring a General Manager to lead the store, hire and develop the team, oversee daily bakery operations, and take responsibility for product quality, customer service, and overall store performance.

You will recruit, train, and coach staff, build schedules, manage labor costs, supervise production quality and food safety, control inventory, and drive sales while maintaining high standards and a welcoming guest experience.

Qualifications

• Management or leadership experience in food service, restaurants, retail, or QSR operations.
• Experience managing employees, labor costs, and daily operations.
• Clear communication and ability to coach employees.
• Availability to work 40-45 hours per week, including Saturdays.

Responsibilities

• Recruit, hire, train, and coach team members. Develop shift leaders within the team.
• Build schedules and manage staffing and labor costs.
• Oversee production quality, cleanliness, and food safety during each shift.
• Manage inventory, forecast product needs, and control expenses.
• Set clear expectations, track store performance, and coach the team to meet goals.
• Resolve customer concerns and hold the team accountable for service standards.

Skills

Management experience

Leadership

Staffing management

Communication

Customer service

Job description

General Manager

Crumbl | Salem, New Hampshire
69 Central Street
Salary: $50,000-$55,000 per year
Schedule: Full time, 40-45 hours per week, including Saturdays. Sundays off.

We're hiring a General Manager to lead our Salem store. You'll hire and develop the team, oversee daily bakery operations, and take responsibility for product quality, customer service, and store performance.

What you'll do

• Recruit, hire, train, and coach team members. Develop shift leaders within the team.
• Build schedules and manage staffing and labor costs.
• Oversee production quality, cleanliness, and food safety during each shift.
• Manage inventory, forecast product needs, and control expenses.
• Set clear expectations, track store performance, and coach the team to meet goals.
• Resolve customer concerns and hold the team accountable for service standards.

What we're looking for

• Management or leadership experience in food service, restaurants, retail, or quick-service restaurant operations.
• Experience managing employees, labor costs, and daily operations.
• Clear communication, good organization, and the ability to coach employees and solve problems.
• Availability to work 40-45 hours per week, including Saturdays.

Benefits

• Medical, dental, and vision insurance offered through our insurance provider, with a company contribution toward premiums.
• 80 hours of paid time off.
• Sundays off.