General Manager

Crumbl Cookies Franchises; Salem (NH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Sundays off

Job summary

Crumbl in Salem, New Hampshire is seeking a General Manager to lead the store, hire and develop the team, oversee bakery operations, and ensure product quality, customer service, and overall store performance.

You will recruit, train, and coach staff, build schedules, manage labor costs, supervise production quality and food safety, control inventory and expenses, and drive results while upholding company standards.

Qualifications

• Experience in managing a team in food service or retail settings.
• Ability to train, coach, and develop staff to meet performance goals.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Recruit, hire, train, and coach team members. Develop shift leaders within the team.
• Build schedules and manage staffing and labor costs.
• Oversee production quality, cleanliness, and food safety during each shift.
• Manage inventory, forecast product needs, and control expenses.
• Set clear expectations, track store performance, and coach the team to meet goals.
• Resolve customer concerns and hold the team accountable for service standards.

Skills

Store management

Team leadership

Budgeting

Customer service

Job description

General Manager

Crumbl | Salem, New Hampshire
69 Central Street
Salary: $50,000-$55,000 per year
Schedule: Full time, 40-45 hours per week, including Saturdays. Sundays off.

We're hiring a General Manager to lead our Salem store. You'll hire and develop the team, oversee daily bakery operations, and take responsibility for product quality, customer service, and store performance.

What you'll do

• Recruit, hire, train, and coach team members. Develop shift leaders within the team.
• Build schedules and manage staffing and labor costs.
• Oversee production quality, cleanliness, and food safety during each shift.
• Manage inventory, forecast product needs, and control expenses.
• Set clear expectations, track store performance, and coach the team to meet goals.
• Resolve customer concerns and hold the team accountable for service standards.

What we're looking for

• Management or leadership experience in food service, restaurants, retail, or quick-service restaurant operations.
• Experience managing employees, labor costs, and daily operations.
• Clear communication, good organization, and the ability to coach employees and solve problems.
• Availability to work 40-45 hours per week, including Saturdays.

Benefits

• Medical, dental, and vision insurance offered through our insurance provider, with a company contribution toward premiums.
• 80 hours of paid time off.
• Sundays off.