Store General Manager — Lead Talent & Bakery Ops

Crumbl Cookies; Salem (NH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

80 hours of paid time off

Sundays off

Job summary

Crumbl Cookies is hiring a General Manager for our Salem, New Hampshire store. You will lead the team, oversee daily bakery operations, ensure product quality and customer service, and drive store performance.

You will recruit, hire, and develop staff, build schedules to control labor costs, and coach the team to meet goals while maintaining high food-safety standards. Full-time hours include Saturdays, with Sundays off.

Qualifications

• Management or leadership experience in food service, restaurants, retail, or quick-service restaurant operations.
• Experience managing employees, labor costs, and daily operations.
• Clear communication, organization, and the ability to coach employees and solve problems.

Responsibilities

• Recruit, hire, train, and coach team members. Develop shift leaders within the team.
• Build schedules and manage staffing and labor costs.
• Oversee production quality, cleanliness, and food safety during each shift.
• Manage inventory, forecast product needs, and control expenses.
• Set clear expectations, track store performance, and coach the team to meet goals.
• Resolve customer concerns and hold the team accountable for service standards.

Skills

Leadership experience

Staff coaching

Communication

Scheduling

Problem solving

Job description

Crumbl Cookies is hiring a General Manager for our Salem, New Hampshire store. You will lead the team, oversee daily bakery operations, ensure product quality and customer service, and drive store performance.

You will recruit, hire, and develop staff, build schedules to control labor costs, and coach the team to meet goals while maintaining high food-safety standards. Full-time hours include Saturdays, with Sundays off.