General Manager

Pizza Hut; Robinson (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Pizza Hut is seeking a Restaurant General Manager to lead daily operations, drive P&L performance, and empower a high-performing team in Robinson, IL. You will coach shift leaders, manage inventory and scheduling, and uphold our service standards and safety practices.

Responsibilities include ensuring guest satisfaction, executing marketing initiatives, and maintaining brand compliance. The GM role demands strong leadership, communication, and a focus on culture and results.

Qualifications

• Experience managing a Pizza Hut store with P&L responsibility.
• Ability to hire/train and develop shift leaders and team members.
• Proficient in inventory control, forecasting, and scheduling.
• Deliver high customer service standards and brand compliance.
• Maintains food safety and health regulations; ServSafe certified.

Responsibilities

• Oversee staff and operations with an entrepreneurial mindset.
• Hire, train, and build a bench of shift leaders and team members.
• Own and promote a positive restaurant culture and employee experience.
• Maintain customer service standards and brand service principles.
• Responsible for inventory, forecasting, and scheduling processes.
• Partner with field teams to grow sales and ensure compliance.
• Drive store P&L and financial performance; communicate initiatives.

Skills

Leadership

Operations management

P&L management

Customer service

Staff development

Communication

Forecasting

Problem solving

Training

Education

ServSafe Certification

Tools

Hutlink

Learning Zone

Pizzapedia

Microsoft Office

Job description

Position: Pizza Hut Restaurant General Manager (RGM)Job Summary:Reports to District Manager –Drive the Financial and Operational Performance for Your Store by Empowering and Engaging Your Team to Grow Each Day. Create a Culture That Aligns with Tasty Hut, LLC Core Values and Ensures Operational Excellence.Pay Rate(If Applicable):Duties/ResponsibilitiesOversee All Staff and Operations in Your Restaurant with an Entrepreneurial MindsetHire, Train, Build a Bench of Shift Leaders and Team Members in RestaurantOwn and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)Maintain Excellent Customer Service StandardsEnforce and Follow Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Responsible for Oversight and Execution of All Store Inventory, Forecasting, Scheduling ProcessesEnsure All Teams Members Have the Tools and Knowledge Necessary for SuccessPartner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with CommunityDevelop a Store Team that Has High Customer Satisfaction ResultsEnsure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Work with District Manager to Keep Facility Up to Standard and in Good RepairResponsible for Restaurant P&L ManagementEvaluate and Improve Operational and Financial Performance of RestaurantCommunicate Company Initiatives and Programs to Restaurant TeamsOwn the Career Development and Performance Management Process for Restaurant Team (MSM)Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Store TeamsCompliant with All Laws and RegulationsEnsures a Safe Work Environment is Provided in RestaurantMaintains a Clean, Organized Restaurant That Meets All Health and Safety RegulationsDemonstrate Trade Area KnowledgeManage and Maintain Positive Vendor RelationshipsBrand Steward for Pizza Hut BrandMaintain Restaurant CalendarManages and adheres to Tasty Hut, LLC Handbook and PoliciesEffectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant TeamMaintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! - All RolesServSafe CertifiedLead On! Shift LeaderMSM Course 10Proficient at Microsoft OfficeLead On! General Manager and Computer basicsReliable TransportationCommunicate, Give FeedbackValid Driver's License and Car Insurance RequiredAdhere to GM Schedule Requirements (Peak Hours)Motor Vehicle Record Check