Assistant Manager

Pizza Hut; Suffolk (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Pizza Hut in Suffolk, VA is seeking an Assistant Restaurant General Manager (ARGM) to support the Restaurant General Manager in leading daily operations. You will direct shift leaders, trainers, and team members to ensure smooth service and a positive guest experience.

Responsibilities include hiring, training, building a bench of key holding managers, maintaining food safety, implementing brand standards, and driving customer satisfaction.

Qualifications

• Supervises and develops store team to meet service standards.
• Experience in hiring, training, and performance management.
• Strong communication and team leadership.

Responsibilities

• Assist RGM with hiring and training of team members.
• Own and promote positive restaurant culture and employee experience.
• Maintain customer service standards and brand compliance.
• Oversee inventory, forecasting, and scheduling processes.
• Ensure health and safety regulations are met.
• Lead execution of training materials and company initiatives.

Skills

Leadership

Training & Development

Customer Service

Coaching

Microsoft Office

ServSafe Certified

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)Job Summary:Reports to Restaurant General Manager –Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.Pay Rate(If Applicable):Duties/ResponsibilitiesAssist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in RestaurantOwn and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)Maintain Excellent Customer Service StandardsEnforce and Follow Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling ProcessesEnsure All Team Members Have the Tools and Knowledge Necessary for SuccessDevelop a Store Team that Has High Customer Satisfaction ResultsEnsure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on ExecutionCompliant with All Laws and RegulationsEnsures a Safe Work Environment is Provided in RestaurantMaintains a Clean, Organized Restaurant That Meets All Health and Safety RegulationsBrand Steward for Pizza Hut BrandAssist RGM with Restaurant CalendarEffectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant TeamManages and adheres to Employee Handbook and PoliciesMaintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! - All RolesServSafe CertifiedLead On! Shift LeaderProficient at Microsoft OfficeLead On! Restaurant General Manager and Computer basicsReliable TransportationCommunicate, give feedback in positive mannerValid Driver's License PreferredNational Sex Offender Registry CheckMotor Vehicle RecordMSM Courses 7-9