Assistant Manager

Pizza Hut; Black Mountain (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Pizza Hut is seeking an Assistant Restaurant General Manager to support the Restaurant General Manager in leading daily operations and coaching shift leaders and team members. You will help hire, train, and develop a strong team, while maintaining excellent customer service and adherence to brand standards.

The role emphasizes coaching, scheduling, safety, and performance management as part of delivering a great dining experience and a positive team environment.

Qualifications

• Experience in fast‑food management or retail leadership preferred.
• Demonstrated ability to coach and develop shift leaders and team members.
• Strong communication and customer service skills; able to lead by example.

Responsibilities

• Assist RGM with hiring, training, and building a bench of key leaders.
• Maintain high customer service standards and a positive restaurant culture.
• Oversee inventory, forecasting, scheduling, and safety compliance.
• Ensure brand standards and health regulations are followed on shifts.
• Support career development and performance management for the restaurant team.

Skills

Customer Service

Leadership

Communication

MS Office

ServSafe Certified

Driver's License

Safety Compliance

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)Job Summary:Reports to Restaurant General Manager –Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.Pay Rate(If Applicable):Duties/ResponsibilitiesAssist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in RestaurantOwn and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)Maintain Excellent Customer Service StandardsEnforce and Follow Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling ProcessesEnsure All Team Members Have the Tools and Knowledge Necessary for SuccessDevelop a Store Team that Has High Customer Satisfaction ResultsEnsure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on ExecutionCompliant with All Laws and RegulationsEnsures a Safe Work Environment is Provided in RestaurantMaintains a Clean, Organized Restaurant That Meets All Health and Safety RegulationsBrand Steward for Pizza Hut BrandAssist RGM with Restaurant CalendarEffectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant TeamManages and adheres to Employee Handbook and PoliciesMaintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! - All RolesServSafe CertifiedLead On! Shift LeaderProficient at Microsoft OfficeLead On! Restaurant General Manager and Computer basicsReliable TransportationCommunicate, give feedback in positive mannerValid Driver's License PreferredNational Sex Offender Registry CheckMotor Vehicle RecordMSM Courses 7-9