GENERAL MANAGER

Paycom; Richardson (TX); On-site; USD 150,000 - 165,000; Full time

Benefits offered by this job

Competitive salary and bonus

Benefits that support your life inside

Autonomy to lead your way

Collaborative ownership and leadership

Job summary

Paycom in Richardson, TX is seeking a Hotel General Manager to lead the full operation of the property, focusing on guest experience, team engagement, financial performance, and brand excellence. You set the tone, build culture, and guide a team proud to wear the logo.

You will oversee daily operations, coach leaders, and ensure brand standards while driving profitability and guest satisfaction in a dynamic hotel environment.

Qualifications

• Proven experience as a Hotel General Manager or equivalent role.
• Strong understanding of hotel operations and financial performance.
• A leadership style that builds trust, accountability, and pride.
• Calm under pressure and decisive when it counts.
• Passion for hospitality and creating unforgettable guest moments.

Responsibilities

• Lead daily hotel operations with a hands-on, people-first approach.
• Drive guest satisfaction, reputation scores, and repeat business.
• Own the P&L, budgets, forecasts, and profitability strategy.
• Build, coach, and inspire department leaders and frontline teams.
• Ensure brand standards, SOPs, and safety compliance are met.
• Partner with Sales, Revenue, and Corporate teams to drive performance.
• Be visible - on the floor, with guests, and with your team.

Skills

Hotel General Manager experience

Hotel operations & finance

Leadership & accountability

Calm under pressure

Hospitality excellence

Job description

Job Details: Job Location: Richardson, TX 75081, Position Type: Full Time, Salary Range: $150,000.00 - $165,000.00 Salary, Job Shift: Swing, You know every moving part of a hotel - from front desk flow to P& L glow

You lead with heart, manage with precision, and believe guest experience and financial results should rise together.

If running a hotel feels less more like a calling... keep reading.

The Role

As our Hotel General Manager, you’ll be responsible for the full operation of the property - guest experience, team engagement, financial performance, and brand excellence.

You’ll set the tone, build the culture, and lead a team that’s proud to wear the logo.

What You’ll Be Doing

• Lead daily hotel operations with a hands-on, people-first approach
• Drive guest satisfaction, reputation scores, and repeat business
• Own the P& L, budgets, forecasts, and profitability strategy
• Build, coach, and inspire department leaders and frontline teams
• Ensure brand standards, SOPs, and safety compliance are met
• Partner with Sales, Revenue, and Corporate teams to drive performance
• Be visible - on the floor, with guests, and with your team

Why You’ll Love It Here

• Competitive salary and performance bonus
• Benefits that support your life inside and outside the hotel
• Autonomy to lead your way - within strong brand support
• A collaborative ownership and leadership team
• A culture where great people make great hotels

Ready to Lead the Hotel?

If you’re ready to build a strong team, elevate the guest experience, and lead a hotel you’re proud of. We’d love to meet you.

EOE

Qualifications: What Makes You You

• Proven experience as a Hotel General Manager (or strong AGM ready for the next step)
• Deep understanding of hotel operations and financial performance
• A leadership style that builds trust, accountability, and pride
• Calm under pressure and decisive when it counts
• Passion for hospitality and creating unforgettable guest moments