General Manager

MV Transportation; Princeton (NJ); On-site; USD 110,000 - 160,000; Full time

Job summary

MV Transportation seeks a General Manager to lead the Princeton University Shuttle TigerTransit operation, delivering service in line with the contract and client expectations. You will supervise day-to-day operations, manage a staff, and ensure compliance with safety, DOT, and FMCSA regulations.

You will drive performance metrics, oversee budgeting, and coordinate with the client to secure contract renewals while maintaining service quality and fleet availability.

Qualifications

• Minimum of 5 years in operations management.
• Experience with Tripshot and Excel is a plus.
• Experience preparing reports and evaluating service performance.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, and DOT/FMSCA compliance.
• MS Office, strong analytical and written/verbal communication skills, multitasking.

Responsibilities

• Effectively manage the entire TigerTransit operation, ensuring key metrics are met daily.
• Identify, select, train, and mentor location staff.
• Lead local team to high performance standards.
• Effectively communicate with support team members.
• Oversee vehicle maintenance plan and fleet availability.
• Ensure safety and training programs meet requirements.
• Maintain client contact and exceed expectations.
• Conduct periodic audits of departments.
• Regular review of operational metrics (daily/weekly/monthly).
• Manage location financial metrics and report exceptions with action plans.
• Implement and adhere to company policies and procedures.
• Participate in labor and employee relations activities.
• Provide insight to support contract renewals.
• Create and present location annual budgets.

Skills

Operations management

Reporting & performance evaluation

Labor/union negotiations

Dispatch & scheduling

Communication & multitasking

Tools

Tripshot

Excel

MS Office

Job description

Overview

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Responsibilities

MV Transportation isseeking aGeneral Manager for the Princeton University Shuttle, whowill provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage the entire TigerTransit operation, ensuring that all key metrics are met on a daily basis.
• Identify, select, and train, and mentor location staff.
• Successfully lead a local team to a high standard of performance
• Effectively and frequently communicate support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• Must havea minimum of (5) fiveyears ofcomprehensive experience in operations management
• Knowledge of Tripshot and Excel software a plus.
• Must have experience with preparing reports and evaluation of service performance.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FMCSA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilitiesbased upon individual contract requirements.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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