General Manager

MV Transportation; Portland (OR); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

MV Transportation in Portland seeks a General Manager to lead the assigned location, delivering annual business plans and ensuring compliant, safe, and efficient operations. You will direct daily contract operations, oversee staff and fleet, and drive performance against financial and service metrics.

The role requires extensive operations management experience in a transit setting, expertise in scheduling software, and strong leadership to cultivate team and client relations.

Qualifications

• College degree or equivalent business management experience.
• Management experience required.
• Five years of operations management experience and seven years of management or supervisory experience in a transit environment with knowledge of scheduling software.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, and safety DOT, ADA and FTA compliance.
• MS Office, analytical skills, communication skills, multi-tasking.

Responsabilités

• Manage customer relations through direct contact and outreach programs.
• Identify, train, and mentor location staff.
• Communicate with location staff and support team members.
• Oversee vehicle maintenance plan and fleet availability.
• Oversee safety and training programs for compliance.
• Maintain client contact to meet expectations.
• Conduct periodic departmental audits.
• Review operational metrics daily, weekly and monthly.
• Manage location financials; report exceptions; support budgeting.
• Implement and adhere to company policies and procedures.
• Interact with bridges committee to improve policies and programs.
• Participate in labor relations activities.
• Provide insights for contract renewals.
• Create and present location annual budget.

Connaissances

Management experience

Dispatch & scheduling knowledge

Driver recruitment

DOT/ADA/FTA compliance

Analytical skills

Written and verbal communication

Multi-tasking

PowerBI

Formation

College degree or equivalent business management experience

Outils

Trapeze v21 scheduling software

Description du poste

Overview

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Responsibilities

MV Transportation is seeking aGeneral Manager for proposed business who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze v21 scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT, ADA and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.
• Experience with PowerBI is a plus

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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