General Manager

MV Transportation; Pomona (CA); On-site; USD 133,000 - 150,000; Full time

Job summary

MV Transportation is seeking a Fixed Route General Manager to lead the California operating location and ensure delivery of annual business plans. The role oversees daily contract operations in line with agency and company policies.

Responsibilities include managing customer relations, staffing, dispatch coordination, fleet maintenance, safety training, and maintaining financial, safety and operational metrics to meet targets. Salary starts at $133,000 and can go to $150,000.

Qualifications

• College degree or equivalent business management experience.
• Minimum five years of managerial experience supervising a fixed-cost transit property or equivalent operation in the past seven years.
• Labor/union negotiations/expenses expertise.
• Knowledge of dispatch, scheduling, driver recruitment, safety, DOT and FTA compliance.
• MS Office, analytical skills, written and verbal communication, multitasking.

Responsibilities

• Manage customer relations through direct contact and outreach.
• Identify, hire and mentor location staff.
• Communicate with location staff and support teams.
• Oversee vehicle maintenance and fleet availability to meet service requirements.
• Oversee safety and training programs to comply with contract and regulatory requirements.
• Maintain client contact to meet or exceed expectations.
• Conduct departmental audits.
• Review operational metrics daily, weekly and monthly.
• Ensure location maintains financial, safety and operational targets.
• Implement and adhere to company policies and procedures.
• Participate in labor relations activities.
• Provide insights to support locations.

Skills

Management experience

Labor/union negotiations

Dispatch and scheduling

Driver recruitment

DOT & FTA compliance

MS Office

Analytical skills

Written and verbal communication

Multitasking

Education

College degree or equivalent business management experience

Job description

Overview

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities

MV Transportation isseeking aFixed Route General Manager to support proposed business. The General Manager will provide leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s).

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Shall possess a minimum of five (5) years of experience, within the past seven (7) years, serving as a manager responsible for supervising and operating a fixed-cost transit property or operation of comparable size and scope.
• Must have labor/union(s) negotiations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety, DOT, and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills, and a high degree of multitasking skills.
• Additional duties/responsibilitiesbased upon individual contract requirements.

Starting salary range: $133,000 - $150,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

#appcast