General Manager

MV Transportation; Concord (CA); On-site; USD 146,000 - 168,000; Full time

Job summary

MV Transportation seeks a General Manager for an operating location in California to lead delivery of annual business plans. You will supervise daily operations of the transportation contract, ensuring compliance with agency policies and company procedures.

The role requires 5+ years in operations management and 7+ years in transit management/supervision, including labor negotiations and DOT/ADA/FTA compliance. Salary ranges from $146,000 to $168,000.

Qualifications

• College degree or equivalent business management experience.
• Management experience required.
• Minimum 5 years in operations management and 7 years in a transit management/supervisory role with knowledge of Trapeze v21.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, and DOT/ADA/FTA compliance.
• MS Office, strong analytical, and communication skills; high multitasking ability.
• Experience with PowerBI is a plus.

Responsibilities

• Manage customer relations and outreach.
• Identify, train, and mentor location staff.
• Communicate with location staff and support teams.
• Oversee vehicle maintenance and fleet availability.
• Oversee safety/training programs and regulatory compliance.
• Maintain client contact to meet expectations.
• Conduct audits and review operational metrics regularly.
• Ensure financial metrics are managed and action plans are created.
• Support policy adherence and contract/ program changes.
• Participate in labor and employee relations activities.
• Support contract renewals with insights and budgeting.

Skills

MS Office

PowerBI

Analytical skills

Written and verbal communication

Multi-tasking

Dispath, scheduling, driver recruiting

Education

College degree or equivalent business management experience

Tools

Trapeze v21 scheduling software

Microsoft Excel

Job description

Overview

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Responsibilities

MV Transportation is seeking aGeneral Manager for proposed business who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze v21 scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT, ADA and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.
• Experience with PowerBI is a plus

Starting salary range: $146,000 - $168,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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