General Manager

Lotus Hospitality; Overland Park (KS); On-site; USD 50,000 - 60,000; Full time

Job summary

Lotus Hospitality in Overland Park, KS, seeks a proactive Hotel General Manager to oversee daily operations, drive guest satisfaction, and elevate the property’s reputation among travelers.

You will hire and train staff, manage budgets for cleaning supplies, appliances and furnishings, and engage guests to resolve issues with rooms. This role requires leadership, budgeting, strong communication, and a hands-on approach to hospitality excellence.

Qualifications

• Proven experience as a General Manager or similar executive role.
• Experience in planning and budgeting.
• Knowledge of business processes and functions (finance, HR, procurement, operations, etc.)
• Strong analytical ability.
• Excellent communication skills.
• Outstanding organizational and leadership skills.
• Problem-solving aptitude.
• Hotel Experience: 1 year (Preferred).
• Hospitality Experience: 1 year (Preferred).

Responsibilities

• Oversee day-to-day operations.
• Design strategy and set goals for growth.
• Maintain budgets and optimize expenses.
• Set policies and processes.
• Ensure employees work productively and develop professionally.
• Oversee recruitment and training of new employees.
• Evaluate and improve operations and financial performance.
• Direct the employee assessment process.
• Prepare regular reports for upper management.
• Ensure staff follow health and safety regulations.
• Provide solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors).

Skills

Leadership

Budgeting

Operations management

Communication

Analytical thinking

Organizational skills

Problem-solving

Customer service

Education

Bachelor's degree (Preferred)

Job description

The Hotel General Manager is responsible for overseeing the successful operations of the lodging facility to ensure guest satisfaction and enhance the facility’s reputation among travelers. Their duties include hiring and training employees, managing budgets for items like cleaning supplies, appliances, and furniture, and engaging with guests to resolve issues with their rooms.

Compensation: $50,000 - $60,000 yearly

Qualifications

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business processes and functions (finance, HR, procurement, operations, etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Hotel Experience: 1 year (Preferred)
• Hospitality Experience: 1 year (Preferred)
• Bachelor's (Preferred)
• One location

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follow health and safety regulations
• Provide solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors)