General Manager

ZippyApp Talentral Corp.; Omaha (NE); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Sonic Drive-In in Omaha, NE is seeking a General Manager to lead a fast-paced team and deliver consistently high guest experiences. You will train and coach Crew and Carhops, direct drive-in operations, and ensure food safety, cleanliness and efficiency.

You will prepare and adjust staff schedules, monitor inventory and payroll records, recruit and interview candidates, and develop action plans to address unfavorable trends in sales or service.

Qualifications

• Experience managing a restaurant crew and carhop staff.
• Experience in training and coaching team members to meet service standards.
• Ability to open/close the restaurant and manage shift coverage.
• Experience with scheduling and basic inventory control.
• Experience hiring and onboarding staff and handling payroll records.

Responsibilities

• Lead and coach crew (+ carhops) to deliver fast, friendly service.
• Direct drive-in operations to meet quality and service standards.
• Prepare and monitor staff schedules; adjust staffing as needed.
• Monitor inventory and order supplies within budget.
• Complete employment records and payroll documentation.
• Develop and implement plans to improve sales and customer experience.

Skills

Staff management

Training

Coaching

Customer service

Job description

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.General Manager is generally a full time opportunity and offer excellent benefits.Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.

Requirements/Responsibilities

Essential Duties:-

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing planGeneral Manager is generally a full time opportunity and offer excellent benefits.Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.