General Manager

Chick-fil-A Western Center Blvd; Omaha (NE); On-site; USD 60,000 - 90,000; Full time

Job summary

Sonic Drive-In in Omaha, NE seeks an experienced General Manager to lead daily operations, train and support crew members, and ensure food is prepared and served safely, quickly, and meet brand standards. You will open and close the restaurant, manage schedules, monitor inventory, and uphold a positive guest experience.

This full-time role offers excellent benefits. You will develop staffing plans, implement marketing initiatives, and work with leadership to drive sales and guest satisfaction.

Responsibilities

• Opens and closes the restaurant
• Manages crew training and performance
• Monitors inventory and scheduling
• Ensures safe food handling and quality service
• Maintains guest satisfaction and resolves complaints
• Develops staffing plans and oversees payroll records
• Implements marketing and loyalty initiatives
• Reports financial and operational results to leadership

Job description

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

General Manager is generally a full time opportunity and offer excellent benefits.

Duties

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

General Manager is generally a full time opportunity and offer excellent benefits.

Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.