Drive-In General Manager — Lead Teams to Exceptional Service

Sonic Drive-In - SD Eats; Omaha (NE); On-site; Full time

Job description

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.General Manager is generally a full time opportunity and offer excellent benefits.Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.

Requirements/Responsibilities
Essential Duties:- Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices- Performs restaurant opening and/or closing duties- Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels- Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures- Completes and maintains all drive-in restaurant employment related records and payroll records- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints- Interview and hire restaurant crew and management team members to achieve proper staffing levels- Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends- Develop and implement a marketing planGeneral Manager is generally a full time opportunity and offer excellent benefits.Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.