General Manager

Dairy Queen; Omaha (NE); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health coverage

Daily pay

Tuition reimbursement

Bereavement leave

Job summary

Dairy Queen Omaha is seeking a General Manager to lead store operations, drive growth, and ensure profitability. The role requires strong leadership, adherence to standards, and the ability to recruit and develop a top-performing team to deliver the Dairy Queen brand experience to customers.

The position is salaried with an expected ~50 hours per week, with flexibility based on business demands. The GM will manage P&L, inventory, labor, and scheduling to maximize sales and service quality.

Qualifications

• 3+ years as restaurant GM or similar leadership role.
• Experience managing P&L, inventory, labor, and scheduling.
• Must be 18+ with valid driver's license.

Responsibilities

• Lead store operations and drive growth and profitability.
• Ensure adherence to policies, standards, and laws.
• Recruit, train, coach, and retain a high-performing team.
• Oversee customer experience and brand standards.

Skills

Leadership

P&L management

Inventory control

Labor scheduling

Communication

Customer service leadership

Education

High school diploma or G.E.D.

Job description

Position Overview:

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Managermaximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications:

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver's license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler's Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits:

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.