General Manager

Dairy Queen; Sevierville (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Flexible spending accounts

Discounts

Daily pay

Tuition reimbursement

Bereavement leave

Job summary

Dairy Queen in Sevierville, TN seeks a results-driven General Manager to lead daily operations, drive growth, and safeguard profitability. The role requires last-line accountability for store performance, adherence to policies, and a commitment to brand standards in a fast-paced environment.

You will recruit, train, coach, and retain a high-performing team of Smile Servers while ensuring exceptional guest experience, quality, service, and cleanliness.

Qualifications

• 3+ years of restaurant general management or similar food service leadership.
• Experience managing P&L, inventory, labor, and scheduling.
• High school diploma or GED.

Responsibilities

• Lead store operations and ensure profitability and policy adherence.
• Recruit, train, coach, and develop a high-performing team.
• Deliver Dairy Queen brand experience through quality, service, and cleanliness.

Skills

Restaurant management

P&L management

Team leadership

Communication skills

Education

High school diploma or GED

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.