General Manager

Dairy Queen; Elizabethton (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Daily pay

Tuition reimbursement

Bereavement leave

Employee referral program

Discounts (food & shoes)

Job summary

Dairy Queen is seeking a General Manager to lead store operations in Elizabethton, TN. You will drive growth and profitability while directing a best-in-class team to deliver the brand experience with superior service, quality, and cleanliness.

The role is salaried with an expected 50-hour weekly commitment, requiring strong leadership, P&L oversight, and strict adherence to policies and standards.

Qualifications

• 3+ years of experience as a restaurant general manager or similar leadership role.
• Experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or GED.
• Must be 18 years or older.
• Must have a valid driver’s license.
• Background and motor vehicle record check required.
• Possession of Food Handler’s Permit and/or ServSafe Certification as required.
• Flexible availability including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Skills

Leadership

P&L management

Inventory control

Labor scheduling

Communication skills

Flexible availability

English proficiency

Education

High School Diploma / GED

ServSafe Certification

Food Handler’s Permit

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.