General Manager

Dairy Queen; Lexington (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health coverage

Tuition reimbursement

Employee discounts

Bereavement leave

Job summary

Dairy Queen in Lexington, KY is seeking a General Manager to lead the store, drive sales, quality, service and profitability while ensuring compliance with policies and laws.

This salaried role requires a 50-hour weekly commitment and strong leadership, P&L management, and staff development to build a best-in-class team of Smile Servers delivering the Dairy Queen experience.

3+ years of restaurant GM experience and a valid driver's license are required.

Qualifications

• 3+ years experience as restaurant general manager or similar role in food service leadership.
• Experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or GED.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Responsibilities

• Lead store operations and ensure profitability.
• Recruit, hire, train, coach, and retain best-in-class team of Smile Servers.
• Ensure compliance with policies, procedures, standards, company values, and laws.
• Maximize sales and profitability through systems and processes that deliver quality, service, and cleanliness.
• Maintain high levels of customer satisfaction and store presentation.

Skills

Leadership experience

P&L management

Team development

Staff training

Customer service

Education

High school diploma or GED

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.