General Manager

shamrocktbc; Naperville (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

shamrocktbc in Naperville, Illinois, is seeking a Restaurant General Manager to oversee operations and lead a dedicated team. You’ll be responsible for hiring and training team members, scheduling, and ensuring outstanding customer service.

The ideal candidate will have experience in restaurant management, skills in conflict resolution, and the ability to develop a strong team culture. This role requires a focus on maintaining budget and financial plans while delivering exceptional food and service.

Qualifications

• Experience in managing a restaurant or similar environment.
• Strong interpersonal skills to interact with customers and staff.
• Ability to resolve conflicts and manage a team effectively.

Responsibilities

• Oversee the operation of the restaurant and manage the team.
• Hire, train, and develop Team Members and Shift Leads.
• Ensure proper scheduling and performance management.

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing Team Members and Shift Leads, conducting new hire orientation and developing the training plan for each new hire. You’re also responsible for scheduling and deploying the Team correctly, addressing performance issues and managing the restaurant budget and financial plans.

Restaurant General Manager behaviors include:

• Ensuring the entire restaurant team is properly trained and developed.
• Interacting well with customers, Taco Bell management and the restaurant team.
• Resolving conflicts in a timely and effective manner.
• Making sure your team understands and acts on business priorities.