General Manager

shamrocktbc; Lockport (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

shamrocktbc is seeking a dedicated Restaurant General Manager in Lockport, Illinois, responsible for managing the entire restaurant and leading a successful team. You will oversee hiring, training, and scheduling while ensuring a stellar customer experience.

Your role will involve resolving conflicts, developing your team, and managing the restaurant's budget effectively. A proven track record in a similar position is essential for success in this role.

Qualifications

• Experience in a management role within the restaurant industry.
• Strong communication and leadership abilities.
• Ability to manage performance issues effectively.

Responsibilities

• Operate the entire restaurant ensuring all tasks are completed.
• Build and manage a strong team providing excellent customer service.
• Conduct new hire orientation and create training plans for new employees.

Skills

Team leadership

Conflict resolution

Customer interaction

Training and development

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing Team Members and Shift Leads, conducting new hire orientation and developing the training plan for each new hire. You’re also responsible for scheduling and deploying the Team correctly, addressing performance issues and managing the restaurant budget and financial plans.

Restaurant General Manager behaviors include:

• Ensuring the entire restaurant team is properly trained and developed.
• Interacting well with customers, Taco Bell management and the restaurant team.
• Resolving conflicts in a timely and effective manner.
• Making sure your team understands and acts on business priorities.