General Manager

Industry; Malden (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Performance-based commission

Quarterly bonuses

Positive team environment

Job summary

A leading fitness studio in Middlesex County is looking for an experienced General Manager to lead its operations. The role involves driving membership growth, ensuring client satisfaction, and managing a team in a dynamic environment. Ideal candidates will have at least 2 years of management experience, strong sales performance, and skills in leading established teams. Competitive compensation includes a base salary of $50,000 plus commission and bonus potential.

Qualifications

• Management experience in fitness, wellness, hospitality, or retail.
• Proven track record in sales performance and team leadership.
• Comfortable handling leadership transitions professionally.

Responsibilities

• Lead day-to-day operations with professionalism and discretion.
• Build strong relationships with staff, members, and the community.
• Motivate and manage a team to achieve membership and retention goals.
• Ensure operational excellence in cleanliness and scheduling.

Skills

2+ years of management experience

Strong people skills

Sales performance

Ability to earn trust quickly

Local market knowledge

Job description

Middlesex County, MA
Full-Time | $50,000 Base + Commission + Bonus

We are conducting a confidential search for an experienced and motivated General Manager to lead operations at an established boutique fitness studio in Middlesex County. This is a rare opportunity for a strong leader to step into an existing studio with an active member base and experienced team without the pressure of a startup or launch.

The ideal candidate is a confident operator, strategic seller, and hands‑on leader who thrives in a fast‑paced, people‑first environment. You'll be responsible for driving membership growth, elevating client satisfaction, supporting team performance, and ensuring smooth daily operations all while maintaining discretion during a sensitive leadership transition.

Key Responsibilities

Lead day-to-day operations of an established studio with professionalism and discretion

Build strong relationships with staff, members, and the local community

Analyze team performance, studio workflows, and member engagement

Motivate and manage a team to achieve membership and retention goals

Manage outreach and local partnerships to drive brand awareness

Handle inbound and outbound communications, including follow‑ups and sales conversations

Ensure operational excellence in cleanliness, scheduling, reporting, and inventory

Partner with ownership to track KPIs and contribute to overall business success

Represent the brand with integrity during a confidential transition period

Requirements

2+ years of management experience in fitness, wellness, hospitality, or retail

Proven track record in sales performance and team leadership

Strong people skills and ability to earn trust quickly in existing teams

Experience handling leadership changes or transitions professionally

Comfortable working independently and being highly accountable

Local market knowledge of Middlesex County is a plus

Available full-time, including evenings and weekends as needed

Compensation

Base Salary: $50,000 per year

Commission + Bonus: Performance‑based earnings available monthly and quarterly

To Apply

This is a private and confidential search. If you're a values‑driven leader ready to take the next step in your fitness career, we encourage you to apply today. Qualified candidates will be contacted discreetly to discuss next steps.

Commission Structure:

Commission earned on new membership sales, retail sales, and intro offer conversions

Tiered structure with increasing percentages based on performance milestones

Average monthly commission potential: $1,000–$3,000 based on studio performance

Bonus Potential:

Quarterly performance‑based bonuses tied to key studio metrics (revenue, retention, NPS, etc.)

Annual bonus available for exceeding full‑year studio targets