General Manager

Dairy Queen; Springfield (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage (medical, dental, and

Flexible spending accounts

A variety of voluntary insurance

Food and shoe discounts

Identity theft protection

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Job summary

Dairy Queen is seeking a General Manager who will lead store operations, drive growth, and ensure profitability with a focus on quality, service, and cleanliness. You will manage a team, implement company policies, and oversee staffing, training and performance to deliver the Dairy Queen experience.

The role requires strong leadership, a 50-hour weekly commitment, and adherence to all applicable laws and brand standards. This salaried position offers opportunities for growth within the company.

Qualifications

• 3+ years experience as a restaurant general manager or similar role in food service leadership.
• Experience managing profit & loss (P&L), inventory, labor and scheduling.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Responsibilities

• Provide leadership and direction to ensure store operates in line with policies, standards, and company values.
• Lead recruitment, training, coaching, development and retention of a high-performing team.
• Maximize sales and profitability through execution of systems that ensure quality, service and cleanliness.

Education

High school diploma or GED

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

• Health coverage (medical, dental, and vision)
• Flexible spending accounts
• A variety of voluntary insurance options
• Food and shoe discounts
• Identity theft protection
• Daily pay
• Tuition reimbursement
• Anniversary recognition
• An employee referral program
• Bereavement leave