General Manager

MARQUEE HOSPITALITY; Kansas City (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hotel stays

Birthday day off

Gift cards

Buddy program

Flexible schedules

Employee incentives

Job summary

MARQUEE HOSPITALITY is seeking a General Manager who will function as the primary strategic business leader of the property, responsible for all operations including guest and employee satisfaction, HR, financial performance, sales, and revenue generation to deliver ROI to ownership.

The GM will oversee daily hotel operations across front office, housekeeping, breakfast, maintenance, and night audit, while leading sales initiatives to exceed profitability goals and ensuring an outstanding WOW

Qualifications

• 2-3 years of hotel experience required.
• Hilton Brand and PEP experience preferred.

Responsibilities

• Oversee daily hotel operations including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Drive profitability through sales leadership and planning to achieve budgets.
• Recruit, hire, train, and retain top talent to deliver WOW guest experience.
• Mentor and motivate staff to maintain high performance and engagement.
• Collaborate with departments to meet budgets and build strong relationships.

Job description

Our General Managers hold one of the most important roles at the hotel. We are looking for a strong General Manager.

Job Description

General Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation, and delivering a return on investment to ownership. Other responsibilities may include but are not limited to the following:

• Can handle the daily operations of the hotel and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Capable of successfully marketing the hotel's quality products and services with the goal of exceeding guests' expectations.
• Sharp at and will provide sales leadership and implement plans to achieve profitability goals.
• Know how to recruit, hire, train, and retain top talent that will give the WOW experience to all guests.
• Have the ability to not only supervise hotel employees but mentor and motivate them as well.
• Passionate and will help guests out as quickly and awesomely as possible.
• Know how to work with departments to achieve budgets and build strong working relationships.
• Provides a high-quality image towards the guests, employees, business associates, and the community.
• Communicates effectively to create a great impression in writing, telephone, and personal meeting situations.
• Hilton Brand and PEP experience preferred.

Job Type

Full-time.

Experience

Hotel General Manager with 2 - 3 years of hotel experience is required.

Benefits

• Employee can use more than 4 hotel stays per year.
• Provides a paid day off for birthday.
• Quarterly celebrations include exciting gift cards or bonus.
• Buddy program for employees so they have a person they can have as a go to.
• Flexible Schedules.
• Employee Incentives.