General Manager

Socket.dev; Indian Mound (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Socket.dev is seeking a General Manager to oversee the operations of one or more stores within a market, aligning with the Division President's direction on inventory, sales, and profit.

You will supervise staff, manage budgets, enforce safety policies, and drive customer satisfaction by effective leadership and process improvements. Strong communication with field teams, vendors, and internal departments is essential, as is a track record of building productive teams and achieving targets.

Qualifications

• Bachelor’s degree from 4-year college or university and related work experience in building materials or similar industry.
• Experience supervising staff and managing multiple responsibilities.
• Knowledge of inventory management, procurement, and safety policies.

Responsibilities

• Oversee overall management of location(s), including production, sales, customer service, inventory, delivery, and safety.
• Plan and direct functions to meet operational and financial goals for the location.
• Collaborate with local and senior management on budgets and capital expenditure for location(s).
• Communicate and enforce operating policies; ensure compliance with laws and company policies.
• Motivate and train managers; maintain productive workforce.
• Support OSHA and DOT safety initiatives and promote healthy work environment.
• Direct reports who manage departments; evaluate performance and coordinate efforts.
• Ensure adherence to policies, procedures, and applicable laws.
• Partner with HR to evaluate performance and address disciplinary matters.

Skills

Communication

Delegation

Leadership

Organization

Customer service

Sales

Target achievement

Relationship building

Verbal and written communication

Supervision

MS Office

Education

Bachelor’s degree

Job description

Description

The General Manager is responsible for the overall operation management of single store or multiple stores in a single market. This is accomplished by following the direction set by the Division President in the areas of inventory, sales, and profit. Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, and developing sales and communication are all components of this position. Effective communication with the field, internal departments, and external vendors are mandatory for the success of this position.

Requirements

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains staff for their location(s).
• Oversees the daily workflow of the location(s).
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
• Assisting in maintaining the general health and welfare of all employees, customers, and those in public contact with the Company’s operational services within the established guidelines of safety processes, policies, and regulations.

Duties/Responsibilities:

• Responsible for the overall management of all aspects of the location, including production, sales, customer service, inventory management, delivery, safety and administrative activities.
• Plan and direct functions to meet operational and financial goals for the location.
• Collaborate with local and senior management to develop operating budgets and capital expenditure recommendations for location(s).
• Communicates and enforces operating policies and procedures, as well as other compliance requirements as they pertain to daily operations.
• Motivates employees, maintains a productive workforce, and trains other managers.
• Supports and reinforces company safety initiatives to ensure compliance with OSHA and DOT requirements and promotes a healthy work environment.
• Manages direct reports who manage various departments and is responsible for the overall direction, coordination, and evaluation of these departments.
• Ensures adherence to company policies, procedures, and applicable laws.
• Plan, assign, direct work, and address internal and external complaints.
• Partners with HR to evaluate performance, reward, recognize, and discipline employees.

Required Skills/Abilities:

• Good communication skills, both verbal and written.
• Effective delegation.
• Ability to lead, motivate, and develop team members.
• Good organizational skills and the ability to multitask.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• Strong relationship skills.
• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor’s degree from 4-year college or university and four years (4) related work experience in the lumber or building materials industry.
• Multiple assignments in all phases of the business and/or equivalent combination of education and experience.
• Knowledge/experience in building materials, procurement, inventory management, and supervision of people is required.