General Manager

Kight Home Center; Charlotte, Northern (NC, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Disability

Life insurance

AD&D

401(k)

Vacation time

Holidays

Vendor incentives

Growth from within

Military encouraged

Job summary

Carter Lumber seeks a General Manager to oversee multiple stores in a market, directing inventory, sales, safety, and profitability. You will communicate goals to the team and visit job sites to ensure execution.

Ideal candidates have retail management experience in building materials, strong leadership, and proven ability to grow sales with contractors, while traveling to various sites as needed.

Qualifications

• Demonstrated success in retail management, ideally building materials.
• Experience overseeing installed/outside sales programs.
• Proven sales leadership with contractors.
• Strong team leadership, training, and supervision.
• Excellent problem-solving and conflict resolution.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Willingness to travel to multiple job sites.

Responsibilities

• Direct store operations across multiple sites in a market.
• Hire, train, motivate, and evaluate staff.
• Grow outside and installed sales, manage key accounts.
• Develop product knowledge, trends, and process improvement.

Skills

Retail management

Sales leadership

Contractor relationships

Team leadership

Problem solving

MS Office proficiency

Travel willingness

Tools

Microsoft Office

Job description

A Carter Lumber General Manager is responsible for the overall operation management of multiple stores in a single market. This is accomplished by following the direction set by the Market Manager or Market VP in the areas of foundation, inventory, sales and profit. Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, developing sales and communication are all components of this position. Effective communication with the field, internal departments and external vendors is mandatory for the success of this position.

Requirements:

• Previous retail management experience, preferably in the building materials industry
• Previous experience managing installed sales and outside sales program
• Proven track record in sales management, primarily dealing with contractors
• Ability to direct and train others effectively as a team leader
• Demonstrated ability to increase sales and profitability
• Well-developed problem-solving abilities and strong conflict resolution skills
• Working knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint
• Ability to travel to various jobsites; may include overnight travel

Responsibilities:

Store Operations:

• Manages and implements the overall direction of multiple stores in a market. Responsible for properly delegating and overseeing all aspects of inventory and sales management, safety requirements and policies and procedures. Effectively communicates sales and profit goals to ensure the support of the team. Facilitates frequent store visits and conducts job site visits when necessary.

Staff Management:

• Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas. Ensures goals are outlined for employees and are met. Ensures sales team is up-to-date on product trends.

Sales & Relationship Building:

• Manages the growth of the outside and installed sales programs by ensuring that new prospects are obtained and current relationships and services are successfully maintained. This is accomplished by building relationships, following up on key accounts and resolving customer complaints effectively.

Knowledge & Training:

• Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more. Encourages and oversees employee career development.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!