General Manager

MRINetwork; York (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

MRINetwork store leadership opportunity overseeing the total operation of the assigned location. You will lead staff, manage budgets, and ensure customer service standards are met.

The role requires strong leadership, experience with scheduling, wage and performance reviews, and the ability to work nights, weekends, and holidays as needed. You will report to district management and ensure a safe, profitable store environment.

Qualifications

• Knowledge of store equipment operations and maintenance.
• Ability to work nights, weekends, and holidays.
• Willingness to work 45–48 hours per week.
• English communication skills.

Responsibilities

• Hire, discipline, and terminate staff with District Manager involvement.
• Maintain labor budget and post schedules in advance.
• Oversee expenses and profitability to meet budget goals.
• Open and close shifts; complete required paperwork.
• Ensure customer service standards and issue resolution.
• Conduct regular team meetings and training.
• Maintain store cleanliness, safety, and product standards.
• Report operational issues to upper management.

Skills

Operations management

Team leadership

Shift scheduling

Customer service

Attendance reliability

English communication

Night/weekend availability

Transportation

Job description

Summary:

The General Manager is responsible for overseeing the total operation of the assigned store location.

Essential Job Duties/Functions:

• Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
• Maintains labor within budget and posts a two-week schedule at least one week in advance.
• Oversees expenses and profitability to meet budget goals, including reviewing monthly P&L statements.
• Ensures all documentation is complete, accurate, and turned in on time
• Opens and closes shifts, including completing required paperwork.
• Makes certain customer needs are met and implement the company’s policy on customer service.
• Supervises cash control and bank deposits.
• Ensures customer needs are met in accordance with company service standards.
• Projects a positive attitude.
• Resolves customer, personnel, and equipment issues.
• Maintains store cleanliness, organization, and equipment in accordance with company standards.
• Ensures accurate ordering, stocking, and pricing of all products.
• Implements and reinforces company training programs.
• Supervises and trains personnel; including training associates on food handling, procedures and product standards.
• Ensures proper storage, dating, and temperature control of all food products.
• Ensures adequate staffing for all shifts.
• Completes performance and wage reviews in a timely manner.
• Ensures personnel meet uniform and appearance standards.
• Implements and enforces all company policies and procedures.
• Reports key operational issues to upper management.
• Maintains required operational records.
• Maintains a safe and healthy workplace.
• Conducts regular team meetings.
• Attends management and training meetings, as required.
• Provides excellent customer service.
• Reports for work in a timely manner when scheduled.

Minimum Qualifications:

• Must have knowledge of operations and maintenance of all equipment in the store.
• Must be able to work nights, weekends, and holidays as needed.
• Able to reliably work 45 to 48 hours per week.
• Must have reliable transportation and phone.
• Regular and consistent attendance.
• Must have reliable transportation and phone.
• Must have reliable transportation and phone.
• Must be able to communicate in English.
• Able and willing to work cooperatively with other team members.