General Manager

EMERGING BLUE; Tulsa (OK); On-site; USD 55,000 - 85,000; Full time

Job summary

EMERGING BLUE in Tulsa, OK is seeking a General Manager to oversee store operations, drive sales, and lead a team. This role focuses on achieving monthly targets, maintaining inventory, and delivering outstanding customer experiences.

You will develop business strategies, recruit and train staff, ensure health and safety compliance, and collaborate with leadership on promotions and product launches. A results-driven leader with strong communication skills is essential.

Qualifications

• At least 3 years in retail, preferably in a managerial role.
• Proven sales track record with strong leadership.
• Excellent communication and interpersonal skills.
• Customer-service oriented with understanding of business processes.

Responsibilities

• Exemplify excellent service to ensure customer satisfaction
• Motivate the sales team to meet objectives
• Source new clients and maintain marketing outreach
• Create business strategies to attract customers and profitability
• Recruit and oversee staff; ongoing training and development
• Ensure health and safety compliance
• Lead store promotions, displays, and merchandising
• Monitor inventory and order new items
• Partner with Director of Sales on initiatives and launches
• Define and implement sales SOPs
• Develop vendor relationships for store support and training
• Schedule store coverage and manage inventory

Skills

Retail management

Leadership

Sales skills

Customer service

Communication

Job description

General Manager

Job Description

The General Manager is responsible for the operational and organizational standards of the store, while selling and managing a team. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies to meet monthly sales targets. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills with your team.

Responsibilities

• Exemplify excellent service to ensure high levels of customer satisfaction
• Motivate the sales team to meet sales objectives
• Self source new clients and maintain steady marketing outreach to drive new business
• Create business strategies to attract new customers, expand store traffic, and enhance profitability
• Recruit and oversee new staff when needed
• Continuing training and development of store staff
• Respond to high level customer inquiries/concerns in a professional manner.
• Ensure store compliance with health and safety regulations
• Lead distribution of promotional material, in-store displays, and presentation of all current merchandise according to brand standards
• Monitor inventory levels and order new items
• Partner with Director of Sales to roll out sales initiatives and new product launches
• Define and implement sales standard operating procedures
• Develop vendor relationships to maintain store support with product and training.
• Responsible for participation and delegation of store operational duties
• Responsible for participation and delegation of inventory management
• Responsible for proper scheduling of store coverage

Requirements

• A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role
• Strong leadership and customer management abilities
• Highly driven and motivated individual with a proven track record in sales
• Customer service-oriented with in-depth knowledge of basic business management processes
• Excellent communication and interpersonal skills