General Manager

BB BHF Stores; Greenville (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A retail company in Greenville, NC is seeking a General Manager to lead branch operations. Responsibilities include directing store activities to achieve profitability, maintaining high standards of customer service and safety, and managing inventory. Ideal candidates should possess strong organizational and communication skills, along with an Associate or Bachelor's degree. A minimum of two years of retail experience is required. The position involves physical labor such as lifting and moving merchandise, as well as outdoor work in various climates.

Qualifications

• Must be able to read, write and communicate effectively with employees and customers.
• Ability to manage multiple priorities and tasks simultaneously.
• Maintain a professional appearance.

Responsibilities

• Direct and coordinate store activities to ensure safe and profitable operations.
• Manage inventory and cash assets, meeting sales and revenue goals.
• Recruit, hire, and train staff for efficient operations.

Skills

Effective organizational skills

Established selling skills

Good communication skills

Proficient navigational skills

Education

Associate or Bachelor's degree in business, accounting, marketing or management

Job description

The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies.

Acquire and Maintain Customers. Compliance with all applicable federal, state and local statutes. Decipher, prepare and review financial statements and store reports. Ensure adequate availability of merchandise at all times. Fill out paperwork for submission to corporate support. Follow monthly marketing plans. Implement sales and marketing programs. Maintain company vehicles within safe operating standards. Managing inventory and cash asset.s Meeting company standards for quality, customer service and safety, Meeting sales and revenue goals, implementing marketing and growth plans. Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate. Provide a safe, clean environment for customers and associates. Recruit, hire, and train to ensure efficient operations. Set goals and conduct weekly staff meetings. Store Management Train and develop associates. All other duties deemed necessary for effective store management

Requirements for General Manager

Effective organizational skills. Established selling skills. Good communication skills. Handle multiple priorities simultaneously. Learn and become proficient in POS system. Maintain professional appearance. Must be able to read, write and communicate effectively in person and over the phone with employees and customers. Negotiate and resolve conflict. Plan, organize, delegate, coordinate and follow up various tasks and assignments. Recognize and solve problems. Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements. Regular and consistent attendance, including nights and weekends as business dictates.

Education and Experience

Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:- Associate or Bachelors degree with course work in business, accounting, marketing or management. Two years experience in retail or other business emphasizing customer service, account management or merchandising.

General Physical Requirements

Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds. Stooping, bending, pulling, climbing, reaching and grabbing as required. Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics .Prolonged driving and standing. Must be able to work in and outdoors in a variety of climates and weather conditions.