General Manager

Freddy’s Frozen Custard & Steakburgers; Edwardsville (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) with match

Referral program

Employee discount

Paid float holidays

Job summary

Freddy’s Frozen Custard & Steaksburgers is seeking an experienced restaurant manager to lead daily operations at our Edwardsville location. You will oversee guest service, team performance, inventory, scheduling, and cost controls while upholding Freddy’s standards of hospitality and quality.

The role requires strong communication, financial awareness, and proficiency with restaurant software. We offer a comprehensive benefits package and opportunities to drive sales and team development.

Qualifications

• Experience in managing restaurant teams and operations.
• Ability to analyze performance data and drive sales.
• Proficient with POS and standard restaurant software.

Responsibilities

• Ensure hospitality, quality, and cleanliness standards.
• Resolve guest issues with a focus on satisfaction.
• Guide employees to operational excellence and cost control.
• Focus on production, labor, and food cost efficiencies.
• Maintain equipment and nurture vendor relations.
• Support rollout of new products and marketing initiatives.
• Drive strategies for sales growth and staff retention
• Performs other duties as assigned within scope of position

Skills

Restaurant management

Guest communication

Inventory management

Labor scheduling

Data-driven performance

Financial statements

Restaurant software

Tools

POS systems

Desktop software

Job description

We are excited about this opportunity at Freddy’s!

Full-time position with Health, Dental, Vision, Life, Disability and Accident Insurance; Paid Time Off and Paid Float Holidays; 401(k) and 401(k) matching; Referral program; Employee discount

Required Skills and Experience:

• Prior restaurant management
• Use of effective communication skills with guests, team members, and managers
• Ability to manage inventory; set team schedules; optimize labor hours; and drive sales
• Ability to use data to measure performance, productivity, sales, goals, andkey performance indicators
• Experience with financial statements, profit and loss statements and expense reporting
• Proficient in typical desktop software programs and restaurant operating systems

Specific Responsibilities:

• Ensure overall team commitment to Freddy's standards of Hospitality, Quality, and Cleanliness
• Handle and resolve guest issues with the commitment to satisfactory resolution
• Provide guidance to other employees with an emphasis on operational excellence
• Focus on efficiencies in production, labor and food costs
• Ensure equipment is in good working order at all times
• Maintain good vendor relations
• Promote the delivery and rollout of new products, marketing initiatives, technology, operational programs and procedures
• Support strategies to ensure operational progress, sales growth and employee retention
• Other responsibilities as assigned within the scope of the position

Physical Requirements (including but not limited to):

Available to work a variety of hours to include days, nights, and weekends – 40 – 50 hours per week; Must be able to work up to a 10-hour shift while standing or walking to perform

essential functions; Required to lift up to 50 pounds during the course of a workday; Require bending, stooping, and occasional use of a ladder.

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.