General Manager

Freddy’s Frozen Custard & Steakburgers; Shiloh (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Holiday Pay

401(k) matching

Referral program

Employee discount

Job summary

Freddy’s Frozen Custard & Steakburgers in Illinois is seeking a capable restaurant manager to lead daily operations at our Shiloh location. This full-time role focuses on hospitality, quality, and efficiency, driving guest satisfaction and sales growth.

You will manage inventory and labor, analyze data and KPIs, oversee scheduling, and mentor team members while maintaining high standards and strong vendor relations. Competitive benefits and opportunities for advancement are provided.

Qualifications

• Prior restaurant management experience.
• Strong communication with guests, team, and managers.
• Ability to manage inventory, schedules, labor, and drive sales.
• Data-driven performance measurement and KPI tracking.
• Experience with financial statements and expense reporting.
• Proficient with desktop software and restaurant operating systems.

Responsibilities

• Ensure hospitality, quality, and cleanliness standards.
• Resolve guest issues with satisfactory outcomes.
• Guide employees with emphasis on operational excellence.
• Focus on production, labor, and food cost efficiencies.
• Keep equipment in good working order.
• Maintain good vendor relations.
• Promote new products, marketing initiatives, technology, and procedures.
• Support strategies for progress, sales growth and retention.
• Other duties as assigned within scope.

Skills

Restaurant management

Communication skills

Inventory management

Scheduling

Labor optimization

Data-driven performance

Financial statements

Restaurant software & POS

Tools

POS systems

MS Office

Job description

We are excited about this opportunity at Freddy’s!

Full-time position with Health, Dental, Vision, Life, Disability and Accident Insurance; Paid Time Off and Paid Float Holidays; 401(k) and 401(k) matching; Referral program; Employee discount

Required Skills and Experience:

• Prior restaurant management
• Use of effective communication skills with guests, team members, and managers
• Ability to manage inventory; set team schedules; optimize labor hours; and drive sales
• Ability to use data to measure performance, productivity, sales, goals, andkey performance indicators
• Experience with financial statements, profit and loss statements and expense reporting
• Proficient in typical desktop software programs and restaurant operating systems

Specific Responsibilities:

• Ensure overall team commitment to Freddy's standards of Hospitality, Quality, and Cleanliness
• Handle and resolve guest issues with the commitment to satisfactory resolution
• Provide guidance to other employees with an emphasis on operational excellence
• Focus on efficiencies in production, labor and food costs
• Ensure equipment is in good working order at all times
• Maintain good vendor relations
• Promote the delivery and rollout of new products, marketing initiatives, technology, operational programs and procedures
• Support strategies to ensure operational progress, sales growth and employee retention
• Other responsibilities as assigned within the scope of the position

Physical Requirements (including but not limited to):

Available to work a variety of hours to include days, nights, and weekends – 40 – 50 hours per week; Must be able to work up to a 10-hour shift while standing or walking to perform

essential functions; Required to lift up to 50 pounds during the course of a workday; Require bending, stooping, and occasional use of a ladder.

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.