General Manager

Freddy's Frozen Custard & Steakburgers; Siloam Springs (AR); On-site; USD 55,000 - 80,000; Full time

Job summary

Freddy's Frozen Custard & Steakburgers in Siloam Springs, AR is seeking a General Manager to lead the service and quality standards for the team in a fun, fast-paced environment. You will drive guest satisfaction while developing staff and ensuring daily operations meet brand standards.

The role emphasizes coaching, training, and performance management to meet long-term growth goals and profitability. A proactive leader with strong communication and a focus on quality is required.

Qualifications

• Must have prior restaurant management or leadership experience with a track record of guest service quality, team building, and people development.
• Experience using financial statements, sales reports or performance data to measure productivity and achieve goals.
• Ability to coach, train, motivate and manage a diverse team in a fast-paced environment.
• Strong attention to detail and adherence to quality standards while prioritizing tasks.
• Excellent communication with guests and team members.
• Proficiency with typical desktop software.
• Experience with inventory management, scheduling, spreadsheets, labor management and P&L knowledge preferred.
• Focus on profits and sales growth.

Responsibilities

• Lead the service and quality expectations of the team.
• Create a fun, fast-paced and fulfilling work environment that develops self and others for long-term growth.
• Drive guest satisfaction, staff development and overall profitability.

Job description

MANAGEMENT OPPORTUNITIES: Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.

Presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Provide a fun, fast paced and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you!

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Freddy’s Frozen Custard & Steakburgers was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.