General Manager

ZMC Hotels; Duluth (MN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Bonus based on performance

Paid time off

Wellness resources

Employee discounts

Opportunity for advancement

Job summary

ZMC Hotels’ Comfort Suites in Independence, Missouri is seeking a dynamic General Manager to lead the hotel team and deliver a superior guest experience by overseeing front desk, housekeeping, breakfast, maintenance, night audit and sales. This leadership position focuses on profitability and guest satisfaction.

The GM will recruit and mentor staff, drive revenue, manage annual budgets, and collaborate with departments to maintain guest relations and ensure a clean, safe, and high-performing

Qualifications

• Oversee daily hotel operations: front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction and sales.

Responsibilities

• Lead hotel operations to deliver a superior guest experience while driving efficiency and profitability.
• Market the hotel's quality product and services to exceed guest expectations.
• Recruit, hire, train and retain top talent to deliver WOW experiences.
• Collaborate with departments to meet budgets and build strong working relationships.
• Ensure cleanliness, safety, and financial performance of the hotel.

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

We are looking for a dynamic General Manager to lead our dedicated team at the Comfort Suites in Independence, Missouri.

General Manager

Our General Managers hold one of the most important roles at the hotel. They are the hotel's leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:

• Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests' expectations.
• Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
• Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Have the ability to not only supervise hotel employees but mentor and motivate them as well.
• Are passionate and will help guests out as quickly and awesomely as possible.
• Know how to work with departments to achieve budgets and build strong working relationships.
• Will motivate and ensure the cleanliness and safety of the hotel.
• Are capable at creating the hotel's annual budget and track performance throughout the year.
• Can produce and effectively explain the monthly financial reports.
• Have the ability to deliver strong financial performance while maintaining guests relations.
• Enjoy collaboration and learning with other ZMC Hotels General Managers.

Benefits

Join the Comfort Suites where we provide the best in services to our guests and where we support and develop our team.

This position provides:

• Monthly Bonus program.
• Health, Dental insurance and Vision Discount plans.
• Paid Time Off (PTO) after only 60 days employment.
• 401k plan to help you plan for your future.
• Discounted hotel rooms.
• A great work environment with an engaged team.