General Manager

Hyatt Place Bloomington, IN; Bloomington (IN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Comfort Suites Independence seeks a dynamic General Manager to lead our dedicated team. The GM will oversee all hotel operations, motivate managers, engage with guests, and drive a profitable business that delivers a superior guest experience.

You will manage front office, housekeeping, breakfast, maintenance, night audit, and sales; recruit, train and retain top talent; work with departments to meet budgets; monitor monthly financials and deliver strong performance.

Qualifications

• Experience managing hotel operations and leading a team.
• Strong leadership and communication skills.
• Ability to drive profitability and guest satisfaction.

Responsibilities

• Oversee daily hotel operations across front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Market the hotel's quality products and services to exceed guest expectations.
• Provide sales leadership and implement plans to achieve profitability goals.
• Recruit, hire, train and retain top talent to deliver a WOW guest experience.
• Supervise and mentor hotel staff to motivate performance.
• Deliver fast and caring guest assistance.
• Collaborate with departments to meet budgets and build strong relationships.
• Ensure cleanliness and safety of the hotel.
• Create and track the annual budget and monitor performance.
• Produce and explain monthly financial reports.
• Deliver strong financial performance while maintaining guest relations.
• Engage with other General Managers for collaboration and learning.

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

We are looking for a dynamic General Manager to lead our dedicated team at the Comfort Suites in Independence, Missouri.

General Manager

Our General Managers hold one of the most important roles at the hotel. They are the hotel’s leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:

• Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
• Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Have the ability to not only supervise hotel employees but mentor and motivate them as well.
• Are passionate and will help guests out as quickly and awesomely as possible.
• Know how to work with departments to achieve budgets and build strong working relationships.
• Will motivate and ensure the cleanliness and safety of the hotel.
• Are capable at creating the hotel’s annual budget and track performance throughout the year.
• Can produce and effectively explain the monthly financial reports.
• Have the ability to deliver strong financial performance while maintaining guests relations.
• Enjoy collaboration and learning with other ZMC Hotels General Managers.

Benefits:

Join the Comfort Suites where we provide the best in services to our guests and where we support and develop our team.

• Monthly Bonus program.
• Health, Dental insurance and Vision Discount plans.
• Paid Time Off (PTO) after only 60 days employment.
• 401k plan to help you plan for your future.
• Discounted hotel rooms.
• A great work environment with an engaged team.