General Manager

Hampton Inn & Suites Altus; Altus (OK); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Health insurance

Paid time off

Vision insurance

Wellness resources

Monthly bonus program

PTO after 60 days

Discounted hotel rooms

Great work environment

Job summary

A hotel group in Altus is seeking a dynamic General Manager to lead operations, enhance guest satisfaction, and manage all aspects of hotel performance. The ideal candidate will possess strong leadership skills, operational expertise, and a commitment to mentoring staff.

Qualifications

• Ability to supervise, mentor, and motivate hotel staff.
• Experience in budget management and financial reporting.
• Strong marketing skills to enhance guest satisfaction.

Responsibilities

• Oversee daily hotel operations across all departments.
• Implement sales strategies to meet profitability goals.
• Ensure high standards of guest services and hotel safety.
• Recruit, hire, train and retain top talent to deliver WOW guest experiences.
• Supervise, mentor and motivate hotel staff.
• Ensure guest satisfaction and assist guests promptly and effectively.
• Collaborate with departments to meet budgets and build strong working relationships.
• Motivate and ensure cleanliness and safety of the hotel.
• Create and track the annual hotel budget and monitor performance.
• Produce and explain monthly financial reports.
• Deliver strong financial performance while maintaining guest relations.
• Engage in collaboration and learning with other ZMC Hotels General Managers.

Skills

Leadership

Sales

Team Management

Guest Services

Job description

Overview

We are looking for a dynamic General Manager to lead our dedicated teams at the Hampton Inn and Days Inn in Altus, OK.

Responsibilities

• Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
• Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Have the ability to not only supervise hotel employees but mentor and motivate them as well.
• Are passionate and will help guests out as quickly and awesomely as possible.
• Know how to work with departments to achieve budgets and build strong working relationships.
• Will motivate and ensure the cleanliness and safety of the hotel.
• Are capable at creating the hotel’s annual budget and track performance throughout the year.
• Can produce and effectively explain the monthly financial reports.
• Have the ability to deliver strong financial performance while maintaining guests relations.
• Enjoy collaboration and learning with other ZMC Hotels General Managers.

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Additional benefits include:

• Monthly Bonus program
• PTO after 60 days of employment
• Discounted hotel rooms
• A great work environment with an engaged team